CASETiFY

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3.75
Based on 20 Reviews

5

55.00%

4

10.00%

3

5.00%

2

15.00%

1

15.00%
About CASETiFY

Founded in 2011, we first featured custom phone cases by using Instagram photos. We have later expanded to selling accessories with different designs. Since then, CASETiFY has grown into one of the three biggest accessory brands in the world. We have collaborated with multiple brands such as Disney, Star Wars™, Harry Potter™, DHL, Blanc & Eclare, Pokémon, Vetements, and Saint Laurent for phone case collections.

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Keiko.A
JP

great support When I made an inquiry after ordering the wrong quantity of the product, they responded immediately within an hour. I was nervous about shopping overseas, but thanks to the prompt and accurate customer support, I was able to make the transaction with peace of mind. In addition, we are very satisfied with not only the products they provide, but also the quality of their support, such as not proceeding to the manufacturing process at the same time as an inquiry, and order management.

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anya tsun
CA

delivery being cancelled and change delivery address On the tracking website, my order was shown as would be sent back to the sender. I asked for the reason and wanted to change my delivery address. The service was really good. They respond fast and give you the answer directly!

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Brett Wilkow
GB

I never received an email confirmation… I never received an email confirmation nor tracking info. This order was placed on April 13th. I’ve written 3 emails and have not heard anything back. I ended up purchasing another pro max 13 case today 4/27 because I have not heard anything. Please cancel and refund this order placed on 4/13.

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Serena Neal
AU

Customer Service I typically don’t like ordering things online cause I always find a way to do it wrong. And in this case I totally screwed up my order and ordered the wrong size case for my laptop. I sent an email and I got the loveliest reply who kindly refunded me the money for the case and even offered for me to choose different items and she would fix it for me. Such incredible customer service with quick replies and amazing solutions. Thankyou so much casetify you made my online shopping experience incredible

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Gemma
GB

Amazing Durability There’s always many different options and with these cases my phone has stayed intact against my toddler. This time around I got the screen protector too and I have really high hopes after the protection the cases offer. Would 10/10 recommend!!

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