David R.
GBExcellent doorbell & chime system The product (doorbell + chime) is excellent --- once set up ! Unfortunately the instructions failed to say that the chime device needed to be added before the doorbell was added to the system. One of it's biggest selling points is not to have an annual subscription (as per Ring) to view recorded data. All data is stored on an SD card fitted in the chime. Ring stores its data remotely and you pay a subscription fee in order to view the video records.
Billo
GBBeware of where you buy…… and who from Two problems experienced at the same time, eufy indoor camera malfunction and battery doorbell camera defect, both well within warranty. Eventually….. camera replaced once eufy realised it was purchased from them via eBay. However, doorbell purchased through third party supplier, again on eBay. I have been dealing with eufy over this since 1st March, lost count of emails and got nowhere apart from being offered VIP 25% discount to repurchase. However, eufy discounts available all the time so no big deal. Concept of no subscription good, kit looks good, easy to use when it works. However, like others, find devices are unreliable, warranty not fulfilled without clauses and customer services is shambolic. Buyer beware !
Tomas
SEAnnoying security layers + no multi live view Why does companies add security that I dont ask for? Now you need some wierd code to view the cameras in the browser which doesn't work and is super annoying. I just bought three of them and now they're useless. Please let me decide my own security level. Also, in the preview pane you can only view one live stream at the time. I really thought these cameras could beat Wyze, but apparently not.
Thomas Mackenzie
GBSuch a waste of money doesn't seem to… Such a waste of money doesn't seem to hover anything up not sure what's up with it, changd my review as the company went above and beyond to refund me which I've never experienced from any other company, even checked in to make sure I have received it... so yeah well done
Tamas Ricz
GBAftercare? What is it? The camera I bought stopped working due sudden death of the battery, after 13mth of the installation. A little bit disappointed as it isn't advertised as "disposabe". But the customer service made it clear that's not their business after the warranty period. Expecting some goodwill maybe was naive. But expecting some spare parts or other paid soulution wasn't unrealistic I guess. But it seems their customer care ends at the day of purchase :(