Defective S330 eufyCams I purchased several S330 eufyCams in October 2022. These have a solar panel built in and are designed to be used outdoors. The connect to the Eufy hub via WiFi. The theory is the sun charges the unit so you never have to. Fast forward 18 months and the solar panel has stopped working (the camera itself still functions). To be clear, I live in England - the unit was not subject to harsh conditions, chemicals or anything that would cause premature failure. Eufy support have refused to replace the defective unit citing expired warranty period. In other words, Eufy think a lifespan of 18 months is acceptable for a £450 security camera. -- UPDATE Eufy customer support have reversed their decision and have now agreed to replace the defective camera. Not clear if this was in response to my email to their UK General Manager. Unfortunate initial response, but I guess all's well that ends well.

Great security kit & door bell Great security kit & door bell - second purchase (as we moved) love it easy to use highly recommended

Excellent doorbell & chime system The product (doorbell + chime) is excellent --- once set up ! Unfortunately the instructions failed to say that the chime device needed to be added before the doorbell was added to the system. One of it's biggest selling points is not to have an annual subscription (as per Ring) to view recorded data. All data is stored on an SD card fitted in the chime. Ring stores its data remotely and you pay a subscription fee in order to view the video records.

None tech purchaser Purchased a Eufy Cam, the photo cell just about maintains the cam, while I struggled with the set up being a older none tech person. Aimee in customer support was first class. Stayed with me and put a lot of effort Into helping me. The Camera is good Quality the led light very clever, Report on battery's status clear and great. Pic Quality good and Alerts some times patchy but I think it may be my Android Samsung phone. I do think a tutorial would be good for the older none tech user. But all in all pleased with the unit and help I received first class, hence 5 star.

Great equipment, no elctrical installation required for cameras Great equipment, easy installation, pretty good quality. This is why one point was deducted; one camera does not work after about 1 year any more. Rest works remarkably good.