Great alternative to Ring video doorbell The video doorbell is working well and no need for paid subscription to have access to video recordings. The device was shipped quickly. Installation was easy and the app works well. This video doorbell replaced our old Ring video doorbell after their recent egregious subscription price increase.

None tech purchaser Purchased a Eufy Cam, the photo cell just about maintains the cam, while I struggled with the set up being a older none tech person. Aimee in customer support was first class. Stayed with me and put a lot of effort Into helping me. The Camera is good Quality the led light very clever, Report on battery's status clear and great. Pic Quality good and Alerts some times patchy but I think it may be my Android Samsung phone. I do think a tutorial would be good for the older none tech user. But all in all pleased with the unit and help I received first class, hence 5 star.

Great customer service from purchase to… Great customer service from purchase to aftercare. Eufy responded quickly to queries raised. Even though the Homebase was out of stock when ordered in a bundle I was updated often with delivery. The E340 series is a great system to have. Having separate storage which does not cost extra was what won Eufy over for me.

Thank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service

Aftercare? What is it? The camera I bought stopped working due sudden death of the battery, after 13mth of the installation. A little bit disappointed as it isn't advertised as "disposabe". But the customer service made it clear that's not their business after the warranty period. Expecting some goodwill maybe was naive. But expecting some spare parts or other paid soulution wasn't unrealistic I guess. But it seems their customer care ends at the day of purchase :(