eufy by Anker

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3.85
Based on 20 Reviews

5

45.00%

4

25.00%

3

15.00%

2

0.00%

1

15.00%
About eufy by Anker

eufy is part of Anker Innovations, one of the leading and most trusted consumer electronics brands in America. eufy’s motto of “Smart Home Simplified” is what drives us to build easy-to-use smart home devices and appliances that are designed to enhance your life. The RoboVac series—one of eufy’s first and most loved product series—was designed and refined solely by the eufy team. Throughout the years, we have analyzed thousands of reviews, and applied knowledge from real-world experience to perfect RoboVac, making it the most advanced and effective robotic vacuums in the industry...

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Billo
GB

Beware of where you buy…… and who from Two problems experienced at the same time, eufy indoor camera malfunction and battery doorbell camera defect, both well within warranty. Eventually….. camera replaced once eufy realised it was purchased from them via eBay. However, doorbell purchased through third party supplier, again on eBay. I have been dealing with eufy over this since 1st March, lost count of emails and got nowhere apart from being offered VIP 25% discount to repurchase. However, eufy discounts available all the time so no big deal. Concept of no subscription good, kit looks good, easy to use when it works. However, like others, find devices are unreliable, warranty not fulfilled without clauses and customer services is shambolic. Buyer beware !

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Colin Nelson
GB

Disappointing Battery Life I have had the Eufy E40 outdoor camera for 17 months. In terms of performance and battery life it has been really good until a couple of weeks back when the battery started losing 50% of power within 2 days of being fully charged. These batteries are non replaceable and the warranty is 12 months, so nothing to be done other than buy a replacement. I am disappointed that this product, like so many nowadays, almost seems to have a built in obsolescence. I think I will look elsewhere for a replacement, hopefully with a longer warranty.

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T. Zirkelbach
DE

Great equipment, no elctrical installation required for cameras Great equipment, easy installation, pretty good quality. This is why one point was deducted; one camera does not work after about 1 year any more. Rest works remarkably good.

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Tamas Ricz
GB

Aftercare? What is it? The camera I bought stopped working due sudden death of the battery, after 13mth of the installation. A little bit disappointed as it isn't advertised as "disposabe". But the customer service made it clear that's not their business after the warranty period. Expecting some goodwill maybe was naive. But expecting some spare parts or other paid soulution wasn't unrealistic I guess. But it seems their customer care ends at the day of purchase :(

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Thomas Mackenzie
GB

Such a waste of money doesn't seem to… Such a waste of money doesn't seem to hover anything up not sure what's up with it, changd my review as the company went above and beyond to refund me which I've never experienced from any other company, even checked in to make sure I have received it... so yeah well done

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