Jon
GBNone tech purchaser Purchased a Eufy Cam, the photo cell just about maintains the cam, while I struggled with the set up being a older none tech person. Aimee in customer support was first class. Stayed with me and put a lot of effort Into helping me. The Camera is good Quality the led light very clever, Report on battery's status clear and great. Pic Quality good and Alerts some times patchy but I think it may be my Android Samsung phone. I do think a tutorial would be good for the older none tech user. But all in all pleased with the unit and help I received first class, hence 5 star.
Tomas
SEAnnoying security layers + no multi live view Why does companies add security that I dont ask for? Now you need some wierd code to view the cameras in the browser which doesn't work and is super annoying. I just bought three of them and now they're useless. Please let me decide my own security level. Also, in the preview pane you can only view one live stream at the time. I really thought these cameras could beat Wyze, but apparently not.
MS.S
GBThank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service
Rosana Javier-Mangone
GBOverall Wi-Fi Eufy Cam 3 system with 4G… Overall Wi-Fi Eufy Cam 3 system with 4G camera's works well. Where the company fails miserably is when the camera goes bad and does not work. I had the system for 14 months. Camera went bad, their guarantee is for 1yr. Once a camera goes bad you have to purchase a new one for $179, after paying $476 for control and 2 cameras. Depending on how long the second camera lasts will determine if the Wi-Fi system is worth the purchase. If I had to start over again it would have paid to wire the systems given that the camera batteries do not last long. Eufy also does not fix camera and replacements are full costs. One would think a customer discount would be in order.
lars
GBGreat security kit & door bell Great security kit & door bell - second purchase (as we moved) love it easy to use highly recommended