Billo
GBBeware of where you buy…… and who from Two problems experienced at the same time, eufy indoor camera malfunction and battery doorbell camera defect, both well within warranty. Eventually….. camera replaced once eufy realised it was purchased from them via eBay. However, doorbell purchased through third party supplier, again on eBay. I have been dealing with eufy over this since 1st March, lost count of emails and got nowhere apart from being offered VIP 25% discount to repurchase. However, eufy discounts available all the time so no big deal. Concept of no subscription good, kit looks good, easy to use when it works. However, like others, find devices are unreliable, warranty not fulfilled without clauses and customer services is shambolic. Buyer beware !
Jon
GBNone tech purchaser Purchased a Eufy Cam, the photo cell just about maintains the cam, while I struggled with the set up being a older none tech person. Aimee in customer support was first class. Stayed with me and put a lot of effort Into helping me. The Camera is good Quality the led light very clever, Report on battery's status clear and great. Pic Quality good and Alerts some times patchy but I think it may be my Android Samsung phone. I do think a tutorial would be good for the older none tech user. But all in all pleased with the unit and help I received first class, hence 5 star.
Mike F
ESGreat value and great camera With a £40 discount the price was too good to miss. Camera arrived quickly and well packaged. Downloading the Eufy and app connecting to the WiFi was simplicity itself. Installation of the camera and sloar panel was very straightforward. Been installed for a couple of weeks and working faultlessly. Picture resolution is clear and precise. Controls give good flexibility in the area covered. Will buy again.
Michael and Kathrin
GBGreat customer service from purchase to… Great customer service from purchase to aftercare. Eufy responded quickly to queries raised. Even though the Homebase was out of stock when ordered in a bundle I was updated often with delivery. The E340 series is a great system to have. Having separate storage which does not cost extra was what won Eufy over for me.
Thomas Mackenzie
GBSuch a waste of money doesn't seem to… Such a waste of money doesn't seem to hover anything up not sure what's up with it, changd my review as the company went above and beyond to refund me which I've never experienced from any other company, even checked in to make sure I have received it... so yeah well done