eufy by Anker

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3.85
Based on 20 Reviews

5

45.00%

4

25.00%

3

15.00%

2

0.00%

1

15.00%
About eufy by Anker

eufy is part of Anker Innovations, one of the leading and most trusted consumer electronics brands in America. eufy’s motto of “Smart Home Simplified” is what drives us to build easy-to-use smart home devices and appliances that are designed to enhance your life. The RoboVac series—one of eufy’s first and most loved product series—was designed and refined solely by the eufy team. Throughout the years, we have analyzed thousands of reviews, and applied knowledge from real-world experience to perfect RoboVac, making it the most advanced and effective robotic vacuums in the industry...

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Thomas Mackenzie
GB

Such a waste of money doesn't seem to… Such a waste of money doesn't seem to hover anything up not sure what's up with it, changd my review as the company went above and beyond to refund me which I've never experienced from any other company, even checked in to make sure I have received it... so yeah well done

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George Mills
GB

Good Company, Great Camera kit Easy on line purchase with fast delivery. The Camera kit arrived quickly and well packaged. Downloading the Eufy and app connecting to the WiFi was. Installation of the cameras were straightforward. Been installed for a couple of Months and working well Picture resolution is clear. App gives good choice of settings. I like how you can use wi-fi for the base station allowing you to place it between both cameras allowing for better wi-fi signal between the cameras and only picking up humans during daytime.

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Customer
GB

Defective S330 eufyCams I purchased several S330 eufyCams in October 2022. These have a solar panel built in and are designed to be used outdoors. The connect to the Eufy hub via WiFi. The theory is the sun charges the unit so you never have to. Fast forward 18 months and the solar panel has stopped working (the camera itself still functions). To be clear, I live in England - the unit was not subject to harsh conditions, chemicals or anything that would cause premature failure. Eufy support have refused to replace the defective unit citing expired warranty period. In other words, Eufy think a lifespan of 18 months is acceptable for a £450 security camera. -- UPDATE Eufy customer support have reversed their decision and have now agreed to replace the defective camera. Not clear if this was in response to my email to their UK General Manager. Unfortunate initial response, but I guess all's well that ends well.

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Tomas
SE

Annoying security layers + no multi live view Why does companies add security that I dont ask for? Now you need some wierd code to view the cameras in the browser which doesn't work and is super annoying. I just bought three of them and now they're useless. Please let me decide my own security level. Also, in the preview pane you can only view one live stream at the time. I really thought these cameras could beat Wyze, but apparently not.

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Rosana Javier-Mangone
GB

Overall Wi-Fi Eufy Cam 3 system with 4G… Overall Wi-Fi Eufy Cam 3 system with 4G camera's works well. Where the company fails miserably is when the camera goes bad and does not work. I had the system for 14 months. Camera went bad, their guarantee is for 1yr. Once a camera goes bad you have to purchase a new one for $179, after paying $476 for control and 2 cameras. Depending on how long the second camera lasts will determine if the Wi-Fi system is worth the purchase. If I had to start over again it would have paid to wire the systems given that the camera batteries do not last long. Eufy also does not fix camera and replacements are full costs. One would think a customer discount would be in order.

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