Excellent doorbell & chime system The product (doorbell + chime) is excellent --- once set up ! Unfortunately the instructions failed to say that the chime device needed to be added before the doorbell was added to the system. One of it's biggest selling points is not to have an annual subscription (as per Ring) to view recorded data. All data is stored on an SD card fitted in the chime. Ring stores its data remotely and you pay a subscription fee in order to view the video records.

Great security kit & door bell Great security kit & door bell - second purchase (as we moved) love it easy to use highly recommended

Great value and great camera With a £40 discount the price was too good to miss. Camera arrived quickly and well packaged. Downloading the Eufy and app connecting to the WiFi was simplicity itself. Installation of the camera and sloar panel was very straightforward. Been installed for a couple of weeks and working faultlessly. Picture resolution is clear and precise. Controls give good flexibility in the area covered. Will buy again.

Great customer service from purchase to… Great customer service from purchase to aftercare. Eufy responded quickly to queries raised. Even though the Homebase was out of stock when ordered in a bundle I was updated often with delivery. The E340 series is a great system to have. Having separate storage which does not cost extra was what won Eufy over for me.

Defective S330 eufyCams I purchased several S330 eufyCams in October 2022. These have a solar panel built in and are designed to be used outdoors. The connect to the Eufy hub via WiFi. The theory is the sun charges the unit so you never have to. Fast forward 18 months and the solar panel has stopped working (the camera itself still functions). To be clear, I live in England - the unit was not subject to harsh conditions, chemicals or anything that would cause premature failure. Eufy support have refused to replace the defective unit citing expired warranty period. In other words, Eufy think a lifespan of 18 months is acceptable for a £450 security camera. -- UPDATE Eufy customer support have reversed their decision and have now agreed to replace the defective camera. Not clear if this was in response to my email to their UK General Manager. Unfortunate initial response, but I guess all's well that ends well.