Two Way Direct

3262 Grey Hawk Court, 92010, Carlsbad, United States
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3.80
Based on 20 Reviews

5

65.00%

4

0.00%

3

10.00%

2

0.00%

1

25.00%
About Two Way Direct

Two Way Direct designs and delivers professional-grade wireless voice and data communication solutions for businesses and government entities. The company provides products including two-way radios, accessories, rugged mobile devices, enhanced push-to-talk (EPTT), land mobile radio (LMR) to Long Term Evolution (LTE) interoperability, vehicle networking, live streaming video surveillance solutions, portable rapid deployment broadband kits, rugged laptops, tablets, telematics GPS tracking and much more. As one of a select number of FirstNet dealers, Two Way Direct is able to activate FirstNet service across a number of FirstNet Ready™ and capable devices, making critical communications capabilities more accessible to public safety entities working with Two Way Direct.

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Sophia L
GB

awesome customer service Fantastic customer service, I always get a call to thank me for my business!

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Luis Murillo
GB

What’s higher than a 5 star review What’s higher than a 5 star review? These guys are your source for your communication needs. 100% For me, it was a pleasure from the time I dialed the number to the moment I hung up. I was given the best customer service by everyone, but specifically shouting out Ari Castellanos in the Service Department. This guys knows his stuff and is patient enough to deliver it in layman terms. It’s scary to make a huge ($$$) purchase and be left in the dark troubleshooting issues with a thick paper manual and huge amounts of misinformation online. Ari listened to my issues, solved my problems, and prepared me for potential scenarios and how to troubleshoot those as well- saving me a future call I’m sure !! Two-Direct has a great team and very competitive pricing. I’m never shopping anywhere else!!

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Christopher R.
GB

An all-around terrific experience An all-around terrific experience. From ease of using the website,plentiful selection of products, to helpful and friendly staff and quick shipping, Tip: it's given a choice, always choose their product over a similar one from Motorola. The quality is so much better

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Gary Frazier
GB

I ordered the single charger and a… I ordered the single charger and a battery. Upon arrival the charger came with no electrical cord. I would think the charger would come with an ac adapter charging cord. Unacceptable business practices!

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William Reyes
DO

Can improve Everything went well without any mayor problems, but the site interface is kinda lackluster and poorly executed. I even thought I got scammed since there wasn’t any notification about the delay. An overhaul in the way the orders are presented and adding more ways to pay will be very important.

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