The biggest issue we have with this… The biggest issue we have with this company is the customer service. They were great before we bought all the equipment. Once we did it was near impossible for them to help us. It was a very disappointing experience and we will not be recommending them to anyone we know that needs radios.

The two ear buds were exactly what I… The two ear buds were exactly what I was looking for and after using them I can say they work great. Good product. I also want to say I had good experience with your personnel that responded to my emails and provided delivery information. good overall experience with your organization. Thanks

Battery for discontinued radio I recently ordered a battery for a Motorola radio that has been discontinued for some time. Although it took a long time to get the battery they were very good about keeping me informed on the process. This battery is by far the best I've ever had. And I've been using radios for decades. I will definitely order from Two Way Direct again!

We had issues with our first order We had issues with our first order, and we were worried about the lack of customer service we had received. Thankfully it was escalated to the Sales Manager, John Knoop who took amazing care of us and got our issue resolved quickly. We were a pilot for a new vendor for our school district, and because of the experience, we are referring all of the schools in the district to Two Way Direct.

Good pricing and fast shipping on… Good pricing and fast shipping on Motorola CP200 replacement batteries. Received a phone call from Technical Rep. Alex to verify that I was in fact ordering the correct battery for my radios. (A “real” person on the phone, and not just a generic faceless order from a website… nice touch! Customer service DOES still exist in some companies.) Batteries arrived in 4 days after ordering. Able to track order online during shipment. Will be ordering from Two Way Direct again!