Damond Harris
GBDoes not accept the stated ear bud adapters The product does not allow the for ear piece adapters to fit into the adapter port. I don’t know it has have adapters which do not fit this device or if the device does not fit the adapters. I purchased 2 different ear piece adapters and neither fits.
Jimmy Deese
GBMade on Line order for battery charger Made on Line order for battery charger, then made on line order for Earpiece, filled out ACH transaction info, emailed sales same person each time, got reply back , then just wait and wait got reply sales girl out sick , still on wait, wait , and then a request to Rate their ability to sell and ship ! Two Months ongoing just gave up .
Luis Murillo
GBWhat’s higher than a 5 star review What’s higher than a 5 star review? These guys are your source for your communication needs. 100% For me, it was a pleasure from the time I dialed the number to the moment I hung up. I was given the best customer service by everyone, but specifically shouting out Ari Castellanos in the Service Department. This guys knows his stuff and is patient enough to deliver it in layman terms. It’s scary to make a huge ($$$) purchase and be left in the dark troubleshooting issues with a thick paper manual and huge amounts of misinformation online. Ari listened to my issues, solved my problems, and prepared me for potential scenarios and how to troubleshoot those as well- saving me a future call I’m sure !! Two-Direct has a great team and very competitive pricing. I’m never shopping anywhere else!!
Adam Rivera - Long Range IT
GBThe biggest issue we have with this… The biggest issue we have with this company is the customer service. They were great before we bought all the equipment. Once we did it was near impossible for them to help us. It was a very disappointing experience and we will not be recommending them to anyone we know that needs radios.
Darryl Howe
GBThe two ear buds were exactly what I… The two ear buds were exactly what I was looking for and after using them I can say they work great. Good product. I also want to say I had good experience with your personnel that responded to my emails and provided delivery information. good overall experience with your organization. Thanks