Great customer service! I called when my order had not shipped. A lady actually answered the phone right away! She told me the radios where delayed and to check back at a later date. Then not long after I spoke to her, I got an email from a “Billy” from the same company. He found a solution and I received my radios within a week! This was a great customer service experience in a world where customer service no longer exist. I’m extremely pleased.

Knowledgeable, Helpful, great customer service We had ordered some radios on Amazon to supplement the ones we're already using in our warehouse. They had been on backorder everywhere for months and we were desperate for new radios. I called and spoke to Billy asking if they had anything in stock that could work. He suggested something that was actually BETTER than what we had ordered. My team loves them. His knowledge and customer service, really saved the day for our growing company! Thanks! Shannon

Horrible customer service. I recently purchased a Hytera ACS-01 cable from Two Way Radio Center. Unfortunately it did not work. Two Way's customer service was horrible. Not only did they not help me troubleshoot the problem, they tried to convince me that a cord with a microphone and PTT switch was receive only and not intended to transmit. I was forced to contact Hytera directly. Hytera's engineers confirmed I was using the cord correctly and that it was defective. Two Way refuses to authorize a return. Hytera had to put me in contact with a local distributor to resolve the problem.

Kenwood 2 way radio I use the device on my 2 way Kenwood radio. Since purchasing this I no longer have those annoying wires hanging from my headset. The product connected thru Bluetooth to my headset with no problem. Product exactly as described and works great. Highly recommend this product. Lighting fast shipping as well.

Ordered 2 radios mid-June Ordered 2 radios mid-June. It's been 2 months. No order acknowledgement or update. However, my cc was charged at POS. A simple update from Customer Service would be great. I am a purchaser and have never experienced this level of CS before. Need to move on and request a full refund!!!!