Order #MOR000066778 I ordered my phone on the 5th of March and received it on the 18th of March, not bad at all. After using it for a few days, I realise that the GPS doesn't work properly and keeps dropping for a long period of time say 10-15 seconds and it happens every time I use the phone as a satnav which is everyday! I tried to contact these guys numerous times to arrange for a return/repair but didn't get any response back as yet. Despite all the promises you would get as for cooling off period etc. there is actually no defined mechanism to return your unwanted/defective orders! Now, I am with my new mobile phone which I paid nearly £300 for with embarrassment of not being able to use it for navigation which any £80 smart phone would do!! Update: Being 21st of April, despite all the efforts and evidence I provided to them nothing has happened to date!! One word of advice, don't buy from these guys unless you are extremely lucky and you wouldn't need any after sale customer support! Because, this is literately non-existence with these guys!

Cannot get a refund from them Ordered a spare set of earbuds from them via OnBuy. Arrived late so I have been trying to return them for a refund. They have ZERO interest in complying... its a shell UK company whose accounts show no turnover, no capital, no shares and no value, owned, supposedly by a 79 year old Chinese guy who lives in Hong Kong. They show no sign of complying with UK consumer law.

Don't believe the negative reviews. £150 below retail price. O.K. this could have been a nightmare, but bought for £318 & phone arrived 6 days after payment. No problems at all . Phone is A1 condition brand new and would not hesitate in giving Miagadget a 5* review

Avoid Avoid I left a review and their reply was as if they had no clue what was happening although they well very well aware they had failed not only to deliver the item, communicate any delays and cancellations but also failed to do the refund which they had suggested. I tried following up the refund but to this day I’m not sure it’s done. Reported them for fraud so got my money back from the bank but definitely not getting anything from them again and all should avoid.

Its a con ive tried to get intouch no… Its a con ive tried to get intouch no reply, contact number is disconceted, Ive recived no confirmation of shipment for what i orderd. STAY AWAY