Helpful (Official) parts site, but Amex not accepted Overall very streamlined and helpful (official) parts shopping experience. They payment section could be much faster if it was 1. obvious that AMEX is not accepted (had to go through entire card entry to find out it was not) and 2. Once second card (Visa) was entered...CVV and other fragments (exp date) from Amex card stayed in the critical areas, so the second attempt was not accepted. Had to enter data 3 x to get the sale to go through. good UX work could have prevented that. I almost abandoned the cart.

Parts Dr GE Profile Refrigerator Parts Dr. had some excellent YouTube videos regarding my GE Profile refrigerator. It showed me what was wrong and how to fix it. I entered my refrigerator’s model number, and it took me directly to the part I needed.

I like that you show model number to… I like that you show model number to ensure fit.

Excellent prices Excellent prices, while shipping seems high, it is less than Sears Parts Direct. Excellent service, videos are extremely helpful and have saved me so much money on repairs

ORDERING WAS EXTREMLY EASY AND HELP WAS… ORDERING WAS EXTREMLY EASY AND HELP WAS EASY