Back Market - United States

41 Union Square W, 2nd Floor, 10003, New York, United States
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4.50
Based on 20 Reviews

5

70.00%

4

15.00%

3

10.00%

2

5.00%

1

0.00%
About Back Market - United States

Smartphone made good-as-new and with warranties. Plus hundreds of computers, PS4s, tablets, televisions, etc. 2 day delivery. Refurbished iPhone 6, refurbished Galaxy S6, etc. https://www.backmarket.com/ https://www.backmarket.com/reviews

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Carolyn
GB

The IPhones I purchased from BackMarket… The IPhones I purchased from BackMarket were in great shape appearance wise,they work as if they were brand new.And the battery life was great. I have had mine for 2years and it is still working great. I just purchased another one for my husband and he is very pleased.Shipping time was great. I will definitely recommend them.

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Russell Doherty
GB

False advertising on locked vs unlocked phone I purchased an UNLOCKED phone. Upon arrival & activation, carrier found it was LOCKED! Had to pay additional fee to have phone unlocked. Now Back Market claims my warranty is void, will not pay for the fee to unlock a falsely advertised phone AND will not reimburse me for the additional 13 month extended warranty which is, according to them, void! Don’t buy here, NOT at all customer service oriented. I have proof of all conversations!! Screenshot it all before they erased it!! UPDATE!! April 29, 2024. Wow! After the rotten service I received from the Fromt Line Customer Service Agent, Back Market made good on this pirchase. I have to say, after the horrible conversation from April 24, I didn’t think anything would happen. I will now re-think using Back Market in the future, but step cautiously through the process.

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Larry Avila
GB

Great place to find refurbed tech It was easy to sort through the specific device I wanted. I was patient to wait for the right device at the right price to come along. I appreciate that there were several payment options including PayPal.

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Marty
GB

An excellent, trustworthy company My experience with BackMarket has been a very good one. They kept me informed of progress every step of the way, and when I had a technical problem with the refurbished iPhone I ordered, their tech help were very responsive and helpful, staying with me until I had it solved. The phone is as advertised, in excellent condition and works perfectly. They also issued me a nice trade-in amount on my old iPhone. I'm entirely happy with my BackMarket purchase and the entire experience,

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J Mcduffee
GB

Phone arrived exactly as described Phone arrived exactly as described. I've used this company a few times always with excellent results. I will definitely use them again.

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