Great products , great service! Delivery was fast and easy. I was updated every step of the way . The iPhone 13pro was in excellent condition as stated on the site. Battery life , physical condition and functionality all get the highest rating . I will recommend this site to others .

This was my third product that i have… This was my third product that i have purchase with backmarket since last year...my brother and my sister have never had a problem with the phones i bought and i can recommend anyone to buy refurbished phones with back market...they are genuine and their customer service is top notch. Thank you backmarket much love from🇰🇪

Great place to find refurbed tech It was easy to sort through the specific device I wanted. I was patient to wait for the right device at the right price to come along. I appreciate that there were several payment options including PayPal.

Back Market Series 5 Apple Watch Ordered a Series 5 Apple Watch from Back Market. I selected to get the “Excellent” refurbished model, product functions as it should and it has 91% battery life which isn’t bad but there are many deep scratches on the side on the metal housing which I was not expecting. Product was dirty upon arrival, so expect to clean before use. Overall 3.5/5 stars for the product and 4/5 stars for functionality.

False advertising on locked vs unlocked phone I purchased an UNLOCKED phone. Upon arrival & activation, carrier found it was LOCKED! Had to pay additional fee to have phone unlocked. Now Back Market claims my warranty is void, will not pay for the fee to unlock a falsely advertised phone AND will not reimburse me for the additional 13 month extended warranty which is, according to them, void! Don’t buy here, NOT at all customer service oriented. I have proof of all conversations!! Screenshot it all before they erased it!! UPDATE!! April 29, 2024. Wow! After the rotten service I received from the Fromt Line Customer Service Agent, Back Market made good on this pirchase. I have to say, after the horrible conversation from April 24, I didn’t think anything would happen. I will now re-think using Back Market in the future, but step cautiously through the process.