Drone-Nerds Go South I suppose I'm no longer shocked as once reputable companies go south in this post-pandemic world. Drone Nerds seem to be one of those. My experience was poor, to say the least. I'll spare you my story but my experience includes not bad but non-existent communication, painful turn-around time (2 months), and sending my drone back as completely trashed. I did reach out to them but got no response. I'm certainly not going to sue over the $400 I paid for the crappy repair service. So yeah, public shaming seems to be my only outlet.

I ordered some replacement propeller… I ordered some replacement propeller wings for my Anafi drone as the ones I had ordered from Amazon from a different company did not fit correctly. I received the wings but unfortunately the box they came in was damaged and one of the wings was crunched. I wrote to see if I could get the one wing that was damaged replaced and without hesitation, they sent me a new order. Great customer service and will buy any parts I need from them in the future.

I wish Drone Nerds could expand to… I wish Drone Nerds could expand to Everything Nerds! These guys are the new unicorns of the retail industry, honestly. The customer service they provide is unheard of anymore in our current society. My man Drew solved my issue in a 45 second phone call after less than 30 seconds of “on hold” time! That just does not happen anymore. This is my second large purchase in over 5 years of being their customer and cheers to many more. 11/10… would def recommend!

Building a review about Drone Nerds is a pleasure. Building a review about Drone Nerds is a pleasurable task. Efficiency is widespread; sales department, order dispatch, front desk, everything runs like clockwork. We have been customers for about 5 years with great satisfaction. Highly recommended. Drones Paradise.

My interaction with Drone Tech Matthew… My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida