Jon Frances
GBFive Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough β they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! ππππππ¦
Nelson Melo ALTAMETRY
GBMarion has been incredible efficient! Marion has been incredible helping our company to select the right components and systems! Always available, always ready to help, always with the right choice, always with quick shipping for our products. Thank you for your work Marion!!!!
Lihan Chen
GBRobbie was very helpful for guiding me⦠Robbie was very helpful for guiding me through the process of placing a replacement order that was mistakenly returned to Drone Nerds. He followed up with emails and phone calls to make sure that I do not double pay the shipping cost. All in all, this is the company that lives up to their own commitment of "professional nerds".
E.C. Speed
GBDrone Repair Review Drone Repair Review - DJI Phantom 4 v 2. There are still a few firms that delivery more than they promise and Drone Nerds is one of those few. This was an exceptional experience from start to finish. It is an easy process to start a repair ticket. (Advice, use FedEx ground to ship your drone). Once received by DN, I received an acknowledgement with details photos of my drone and controller. My tech, Josh, kept me updated with emails. Test flights and bench testing indicated that I needed a new GPS unit. Josh informed me when it was repaired and test flown. It was shipped back via FedEx, perfectly packed.
Gary Potts
PRWorking with DroneNerds is a pleasure Working with DroneNerds is a pleasure. Marion responds to all our calls and questions via, WhatsApp messages, phone or email, promptly allowing us to support our clients across the Caribbean for all their drone needs. They help resolve any issues quickly (e.g repair and replacement support), ship orders quickly and communicate any delays (usually new products) so we can maintain expectations with our customers. Excellent service across the DroneNerds team.