Spoke with one of their technicians…DREW Spoke with one of their technicians whose name was Drew and he was very informative. He gave me a good foundation and direction for future purchases of different DJI drones. He also help me with cost com. I can see going to them for future purchases for our organisation.

Quick response to all of my questions. Quick response to all of my questions.

Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

A trully a professional staff This is trully a professional operation run by very knowledgeable and passionate individuals. I base this on two over the holidays Drone Nerd engagement 1st with Chris ..., Lead Generation Specialist, on his cold call/email to drum up business. While I am not currently buying, his professionalism and advice was refreshing. 2nd with Bernardo ..., L1 Parrot Support, whose emailed technical advice was right and fixed my drone issue. Both are to be commended

I wish Drone Nerds could expand to… I wish Drone Nerds could expand to Everything Nerds! These guys are the new unicorns of the retail industry, honestly. The customer service they provide is unheard of anymore in our current society. My man Drew solved my issue in a 45 second phone call after less than 30 seconds of “on hold” time! That just does not happen anymore. This is my second large purchase in over 5 years of being their customer and cheers to many more. 11/10… would def recommend!