I ordered some replacement propeller… I ordered some replacement propeller wings for my Anafi drone as the ones I had ordered from Amazon from a different company did not fit correctly. I received the wings but unfortunately the box they came in was damaged and one of the wings was crunched. I wrote to see if I could get the one wing that was damaged replaced and without hesitation, they sent me a new order. Great customer service and will buy any parts I need from them in the future.

Drone Repair Review Drone Repair Review - DJI Phantom 4 v 2. There are still a few firms that delivery more than they promise and Drone Nerds is one of those few. This was an exceptional experience from start to finish. It is an easy process to start a repair ticket. (Advice, use FedEx ground to ship your drone). Once received by DN, I received an acknowledgement with details photos of my drone and controller. My tech, Josh, kept me updated with emails. Test flights and bench testing indicated that I needed a new GPS unit. Josh informed me when it was repaired and test flown. It was shipped back via FedEx, perfectly packed.

There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

I wish Drone Nerds could expand to… I wish Drone Nerds could expand to Everything Nerds! These guys are the new unicorns of the retail industry, honestly. The customer service they provide is unheard of anymore in our current society. My man Drew solved my issue in a 45 second phone call after less than 30 seconds of “on hold” time! That just does not happen anymore. This is my second large purchase in over 5 years of being their customer and cheers to many more. 11/10… would def recommend!