Ricky
GBI wish Drone Nerds could expand to… I wish Drone Nerds could expand to Everything Nerds! These guys are the new unicorns of the retail industry, honestly. The customer service they provide is unheard of anymore in our current society. My man Drew solved my issue in a 45 second phone call after less than 30 seconds of “on hold” time! That just does not happen anymore. This is my second large purchase in over 5 years of being their customer and cheers to many more. 11/10… would def recommend!
Colin Moore
GBMy interaction with Drone Tech Matthew… My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida
Gary Potts
PRWorking with DroneNerds is a pleasure Working with DroneNerds is a pleasure. Marion responds to all our calls and questions via, WhatsApp messages, phone or email, promptly allowing us to support our clients across the Caribbean for all their drone needs. They help resolve any issues quickly (e.g repair and replacement support), ship orders quickly and communicate any delays (usually new products) so we can maintain expectations with our customers. Excellent service across the DroneNerds team.
Lihan Chen
GBRobbie was very helpful for guiding me… Robbie was very helpful for guiding me through the process of placing a replacement order that was mistakenly returned to Drone Nerds. He followed up with emails and phone calls to make sure that I do not double pay the shipping cost. All in all, this is the company that lives up to their own commitment of "professional nerds".
Jon Frances
GBFive Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄