Working with DroneNerds is a pleasure Working with DroneNerds is a pleasure. Marion responds to all our calls and questions via, WhatsApp messages, phone or email, promptly allowing us to support our clients across the Caribbean for all their drone needs. They help resolve any issues quickly (e.g repair and replacement support), ship orders quickly and communicate any delays (usually new products) so we can maintain expectations with our customers. Excellent service across the DroneNerds team.

My interaction with Drone Tech Matthew… My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida

Drone-Nerds Go South I suppose I'm no longer shocked as once reputable companies go south in this post-pandemic world. Drone Nerds seem to be one of those. My experience was poor, to say the least. I'll spare you my story but my experience includes not bad but non-existent communication, painful turn-around time (2 months), and sending my drone back as completely trashed. I did reach out to them but got no response. I'm certainly not going to sue over the $400 I paid for the crappy repair service. So yeah, public shaming seems to be my only outlet.

Spoke with one of their technicians…DREW Spoke with one of their technicians whose name was Drew and he was very informative. He gave me a good foundation and direction for future purchases of different DJI drones. He also help me with cost com. I can see going to them for future purchases for our organisation.

Drone Nerds has always been responsive… Drone Nerds has always been responsive and helpful. This is why I have purchased three drones from them over the years.