Drone Nerds - timely, professional and reasonable Drone Nerds provided very timely and professional service. I was especially impressed by the knowledge of the tech who helped with my P4P v2 repair, Matthew B. Matthew gave me details on the type of testing they did and insight into the trouble I had experienced. I paid for the express service and it was extremely fast. I have many weekly and twice weekly construction update mapping clients and the Drone Nerds service kept me from worrying about being down to a single drone with no backup.

There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

absolutely Marion has been the difference, since he entered Drone Nerds my sales increased at least 10 times. look at my sales history to confirm his knowledge has made my job easier. i am able to close deals because of it

Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

Drone-Nerds Go South I suppose I'm no longer shocked as once reputable companies go south in this post-pandemic world. Drone Nerds seem to be one of those. My experience was poor, to say the least. I'll spare you my story but my experience includes not bad but non-existent communication, painful turn-around time (2 months), and sending my drone back as completely trashed. I did reach out to them but got no response. I'm certainly not going to sue over the $400 I paid for the crappy repair service. So yeah, public shaming seems to be my only outlet.