There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

Give Cody a raise Cody was very helpful and pleasant to talk too. He made me feel comfortable when I asked my questions. His honesty led me to call back multiple times today. He mentioned sales in our convo and I remembered that, so thats why I called y'all first for a quote vs calling someone I didn't know.

Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

My interaction with Drone Tech Matthew… My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida

Marion has been incredible efficient! Marion has been incredible helping our company to select the right components and systems! Always available, always ready to help, always with the right choice, always with quick shipping for our products. Thank you for your work Marion!!!!