Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

Robbie was very helpful for guiding me… Robbie was very helpful for guiding me through the process of placing a replacement order that was mistakenly returned to Drone Nerds. He followed up with emails and phone calls to make sure that I do not double pay the shipping cost. All in all, this is the company that lives up to their own commitment of "professional nerds".

absolutely Marion has been the difference, since he entered Drone Nerds my sales increased at least 10 times. look at my sales history to confirm his knowledge has made my job easier. i am able to close deals because of it

Give Cody a raise Cody was very helpful and pleasant to talk too. He made me feel comfortable when I asked my questions. His honesty led me to call back multiple times today. He mentioned sales in our convo and I remembered that, so thats why I called y'all first for a quote vs calling someone I didn't know.