Drone-Nerds Go South I suppose I'm no longer shocked as once reputable companies go south in this post-pandemic world. Drone Nerds seem to be one of those. My experience was poor, to say the least. I'll spare you my story but my experience includes not bad but non-existent communication, painful turn-around time (2 months), and sending my drone back as completely trashed. I did reach out to them but got no response. I'm certainly not going to sue over the $400 I paid for the crappy repair service. So yeah, public shaming seems to be my only outlet.

Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

I cannot thank Bernardo Carmine… I cannot thank Bernardo Carmine enough.. He was very wonderful in helping me address any issue I had with my drone, very friendly, down to Earth and very resolute in finding any and all ways to help resolve my drone issues, Cannot say enough about his determination in helping people. kind gentleman and an asset to this company.. Thank you so , so much Bernardo Carmine !

A trully a professional staff This is trully a professional operation run by very knowledgeable and passionate individuals. I base this on two over the holidays Drone Nerd engagement 1st with Chris ..., Lead Generation Specialist, on his cold call/email to drum up business. While I am not currently buying, his professionalism and advice was refreshing. 2nd with Bernardo ..., L1 Parrot Support, whose emailed technical advice was right and fixed my drone issue. Both are to be commended

Working with DroneNerds is a pleasure Working with DroneNerds is a pleasure. Marion responds to all our calls and questions via, WhatsApp messages, phone or email, promptly allowing us to support our clients across the Caribbean for all their drone needs. They help resolve any issues quickly (e.g repair and replacement support), ship orders quickly and communicate any delays (usually new products) so we can maintain expectations with our customers. Excellent service across the DroneNerds team.