There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

Drone Nerds has always been responsive… Drone Nerds has always been responsive and helpful. This is why I have purchased three drones from them over the years.

I cannot thank Bernardo Carmine… I cannot thank Bernardo Carmine enough.. He was very wonderful in helping me address any issue I had with my drone, very friendly, down to Earth and very resolute in finding any and all ways to help resolve my drone issues, Cannot say enough about his determination in helping people. kind gentleman and an asset to this company.. Thank you so , so much Bernardo Carmine !

Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

Drone Repair Review Drone Repair Review - DJI Phantom 4 v 2. There are still a few firms that delivery more than they promise and Drone Nerds is one of those few. This was an exceptional experience from start to finish. It is an easy process to start a repair ticket. (Advice, use FedEx ground to ship your drone). Once received by DN, I received an acknowledgement with details photos of my drone and controller. My tech, Josh, kept me updated with emails. Test flights and bench testing indicated that I needed a new GPS unit. Josh informed me when it was repaired and test flown. It was shipped back via FedEx, perfectly packed.