Five Stars for Customer Service Unicorn Drew! I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show. But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄

There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

I cannot thank Bernardo Carmine… I cannot thank Bernardo Carmine enough.. He was very wonderful in helping me address any issue I had with my drone, very friendly, down to Earth and very resolute in finding any and all ways to help resolve my drone issues, Cannot say enough about his determination in helping people. kind gentleman and an asset to this company.. Thank you so , so much Bernardo Carmine !

Drone Nerds - timely, professional and reasonable Drone Nerds provided very timely and professional service. I was especially impressed by the knowledge of the tech who helped with my P4P v2 repair, Matthew B. Matthew gave me details on the type of testing they did and insight into the trouble I had experienced. I paid for the express service and it was extremely fast. I have many weekly and twice weekly construction update mapping clients and the Drone Nerds service kept me from worrying about being down to a single drone with no backup.

My interaction with Drone Tech Matthew… My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida