Spoke with one of their technicians…DREW Spoke with one of their technicians whose name was Drew and he was very informative. He gave me a good foundation and direction for future purchases of different DJI drones. He also help me with cost com. I can see going to them for future purchases for our organisation.

Marion has been incredible efficient! Marion has been incredible helping our company to select the right components and systems! Always available, always ready to help, always with the right choice, always with quick shipping for our products. Thank you for your work Marion!!!!

There shipping practices are the… There shipping practices are the worst.. first they do not tell you that somebody has to be at the residence to sign, when you try to redirect. drone nerds already told FedEx not to redirect so in other words you can't have it sent to a FedEx store for pickup at a later date talking the Drone nerds is like talking to robots they didn't want to help me in any way shape or form.. this will be the last time I ever used this company

Give Cody a raise Cody was very helpful and pleasant to talk too. He made me feel comfortable when I asked my questions. His honesty led me to call back multiple times today. He mentioned sales in our convo and I remembered that, so thats why I called y'all first for a quote vs calling someone I didn't know.

Drone-Nerds Go South I suppose I'm no longer shocked as once reputable companies go south in this post-pandemic world. Drone Nerds seem to be one of those. My experience was poor, to say the least. I'll spare you my story but my experience includes not bad but non-existent communication, painful turn-around time (2 months), and sending my drone back as completely trashed. I did reach out to them but got no response. I'm certainly not going to sue over the $400 I paid for the crappy repair service. So yeah, public shaming seems to be my only outlet.