Greg
GBI ordered some replacement propeller… I ordered some replacement propeller wings for my Anafi drone as the ones I had ordered from Amazon from a different company did not fit correctly. I received the wings but unfortunately the box they came in was damaged and one of the wings was crunched. I wrote to see if I could get the one wing that was damaged replaced and without hesitation, they sent me a new order. Great customer service and will buy any parts I need from them in the future.
Tommy Turner
GBDrone Nerds - timely, professional and reasonable Drone Nerds provided very timely and professional service. I was especially impressed by the knowledge of the tech who helped with my P4P v2 repair, Matthew B. Matthew gave me details on the type of testing they did and insight into the trouble I had experienced. I paid for the express service and it was extremely fast. I have many weekly and twice weekly construction update mapping clients and the Drone Nerds service kept me from worrying about being down to a single drone with no backup.
Colin Moore
GBMy interaction with Drone Tech Matthew… My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida
Alex Gorman
GBI cannot thank Bernardo Carmine… I cannot thank Bernardo Carmine enough.. He was very wonderful in helping me address any issue I had with my drone, very friendly, down to Earth and very resolute in finding any and all ways to help resolve my drone issues, Cannot say enough about his determination in helping people. kind gentleman and an asset to this company.. Thank you so , so much Bernardo Carmine !
E.C. Speed
GBDrone Repair Review Drone Repair Review - DJI Phantom 4 v 2. There are still a few firms that delivery more than they promise and Drone Nerds is one of those few. This was an exceptional experience from start to finish. It is an easy process to start a repair ticket. (Advice, use FedEx ground to ship your drone). Once received by DN, I received an acknowledgement with details photos of my drone and controller. My tech, Josh, kept me updated with emails. Test flights and bench testing indicated that I needed a new GPS unit. Josh informed me when it was repaired and test flown. It was shipped back via FedEx, perfectly packed.