Vibe's tech team scores a big A+. I was in communication with 2 Vibe techs: Rhett and Ruth. Rhett began the communication and he was excellent...because my problem was time sensitive and because Rhett's schedule was filled, his associate Ruth took over me. She was absolutely remarkable: Ruth was very knowledgeable, very, very patient, and an excellent communicator. Who can ask for anything more. Vibe's tech team scores a big A+.

This company is doing absolutely everything right We have had our VIBE board for a few months now and are really just getting to figure out everything that is possible with it. What is truly remarkable is the support this company gives to it's customers. We have had an onboarding session with Ruth which was very helpful and any time we have reached out with any question we are supported quickly and more than I would ever expect in today's world. If you are thinking about a smartboard I would look no further. This company is doing absolutely everything right.

Lifesaver for homeschooling This board has been a lifesaver for homeschooling! Not only are my kids able to watch but pause and write notes at the same time and screen save for study prep. My preschooler has taken advantage of being able to incorporate play with learning and is already establishing a live for learning thanks to the vibe board that helps bring textbooks to life through touch

I use my vibe for my online zoom and in person I use my vibe for my online zoom trainings, also for in person demonstrations, I connect the board to my scan tools by HDMI or use the vibecast option, it works perfect for my needs, lucky I got two now.

Poor Customer Service - Vibe doesn't work. We bought the 55" Vibe in March 2023 for our new offices. We finally got moved in April 2023. The Vibe worked initially, and then we started having problems with the TV powering on and off. We contacted Vibe and were to told update the system. We did the update and there was no change. We contacted Vibe back and got no response. They sent us a survey in November about how they did, which I replied they did not do good. It has been crickets from them since then. The Vibe concept is really ok, but overpriced and we don't use it because the power is unreliable and a pain to get turned on. Then it shuts off in the middle of our meetings. We tend to hook the laptop up to the 65" TV in the conference room and use zoom while the Vibe sits unused in the corner. This particular Vibe unit may have been a manufacturing defect, and it is unfortunate that we got that one, but the service from Vibe has been very bad on this. It's cool when it works, but frustrating overall due to the problems we've had. I just wish Vibe would stand behind their customer service and make this right.