Real customer service Had a great experience with this company, they have a real customer support team which is awesome, not the AI bots. You guys rock

Completely satisfied! Ordered a replacement case for my galaxy buds. Wasn't expecting to get an actual name brand case let alone one in such amazing condition.

My dog chewed up my left Pixel bud My dog chewed up my left Pixel bud. Ordered a replacement from Recell Exchange. It came promptly though the mail and packaged well. Looks brand new. Was able to pair it immediately with my Google pixel 6a.

I'm not the best when it comes to… I'm not the best when it comes to ordering online, I'll be honest. I made a mistake ordering a replacement airpod. ( I thought I had gen 1 pro , I had gen 2 pro.) I was a bit worried about getting the right model, since at this point I wasn't sure what I had, or what I could do. I ended up calling their line and they told me they had an exchange portal to get a replacement shipped out immediately(which happens all the time apparently lol.) Thank you guys for the quick service and fixing my error!

Customer service is outstanding Customer service is outstanding. Very quick on responding to emails. And when you call them a human answers the phones. No robots to screw anything up. Product is amazing. Highly recommend