Great experience overall Great experience overall, most importantly they reply to emails within a day or even way faster! This is becoming such a rarity nowadays and is such a basic business practice! Ordered 3x 4090s from them and got 1 of them on time and 2 of them 2 weeks earlier than they promised!

Horrible customer service Horrible customer service. They DO NOT deliver on their ETAs. Complete waste of time. Don’t bother using them. They just make constant excuses. Try to blame the manufacturer, but other vendors seem to be able to meet their ETAs. Hmm.

Over promise, under deliver I ordered a graphics card in October of 2020, and every other week I get an update saying it’s been pushed back. I don’t know if they’ve just prioritized other orders over mine - or if they’re really are just that bad at inventory planning. They use the excuse that they can’t control when they get inventory, which I acknowledge, but if your supply change is really that inconsistent then you shouldn’t open things up for preorder.

They allow pre-orders, enough said. It has been extremely tough to buy PC components recently—especially graphics cards and SFX power supplies. Thanks to BLT, I was able to get both without a hassle. They let you pre-order items that are otherwise impossible to obtain, and that's what really separates them from competitors. They also have very fast shipping and excellent customer service. BLT quickly became one of my favorite places to shop for PC components.

I ordered a set of Bose Omnijewel… I ordered a set of Bose Omnijewel Speaker Stands. ShopBLT.com offered it at a lower price than any other shopping site I could find. The site indicated that they had one in stock so I placed ab order. I immediately got an email confirmation upon placing my order that they did indeed have one in stock and it would be shipped. I received my item a few days later, with no issues at all.