Kerlande Lucien
GBI just wanted to show how grateful I… I just wanted to show how grateful I am, after purchasing my first juicer, I run into some electronics problems with the motor. Contact customer service and they were very helpful and rest assured I received a brand new juicer. Now I can continue with my juice Diet. Thank you. Greatly appreciated 🙏🏾
Carol Barlow
GBJob well done. I had a broken part on my immersion blender, which I love by the way. Robert was my customer service rep. He neither harassed me nor tried to get me to jump hoops to prove anything. He was polite, professional and he approved the replacement of the part that I need. It still hasn't arrived yet but that has nothing to do with Robert. It's probably stuck out in the Pacific Ocean somewhere. The main thing I appreciated about Robert was that he voluntarily looked up my order to see if it was under warranty. I hadn't even thought of that.
Andy Richmond
GBRey was SUPER responsive Rey was SUPER responsive. He was empathetic and quickly responded to my issue with an agreeable resolution. Honestly I didn't expect to chat with a real person when I clicked on the chat icon. But I was quickly routed to a real person. Rey answered and explained the initial interaction was an AI bot, but I was talking with a real person now. Our interaction was a very quick, satisfying and efficient experience. Five stars. :)
Chaya Hoffman
GBAlex- Best CSR After a couple of months, my personal blender went on the fritz (I simply make one small smoothie each morning). It was just bad luck I supposed so I called Customer Service. I spoke with Alex who was extremely helpful and courteous. All good, since I am still under warranty they are sending out a replacement
Joanie
GBExcellent HEPA!!! I have purchased 7 or 8 of these Air Filters because they are exceptional units! They are small, quiet, powerful and take in air from three different directions. I highly recommend this product! I'm more than satisfied after using them 6 months already!