I just wanted to show how grateful I… I just wanted to show how grateful I am, after purchasing my first juicer, I run into some electronics problems with the motor. Contact customer service and they were very helpful and rest assured I received a brand new juicer. Now I can continue with my juice Diet. Thank you. Greatly appreciated 🙏🏾

The people at koiosshop.com were disingenuous. I was led to believe that in return fo providing a review of your Immersion Blender I would receive an Amazon gift card. I provided the review and the required documents, but it appears you have reneged on your part. It's too bad. While I like your Immersion Blender, I will not buy any more of your products, nor recommend other's do so. Steve Warnick

Kelly A+++++ Kelly, the customer service agent I worked with to handle a problem with my juicer, should be training other CS agents. NEVER was there a word making me wrong or stupid. There was polite yet friendly apology for any inconvenience, plus the right remedy was given swiftly and efficiently which handled the problem. I sincerely pray that Kelly is put in some sort of trainer position. 85% (a generous estimate) of Cust. Svc. people are, sadly, not equipped to handle the public. Kelly gets an A+++++ from me. Thanks, Kelly.

The top of our je-70 juicer cracked The top of our je-70 juicer cracked, I contacted koios via email and they responded immediately. Rep Russel contacted me and advised me how to locate order number. He immediately responded back with follow up emails. Advised it would be coming from overseas and would take a few weeks. He was incredibly helpful, sincere and professional. Great customer service. Part arrived today and we can begin to use juicer again. Thank You Russel. Totally worth the wait. Thank you. Jamie.

Excellent product and customer service I have bought the 800 watt blender in November 2019. I really liked the immersion blender and whisk and they are used almost everyday. They take up less kitchen space and have enough power to do the job efficiently. After almost two years of use the whisk attachment accidentally stuck into sink and broken. Now here comes the biggest advantage of this particular product over thousand similar products: After Sales Service! They have their own website and own customer service. I could easily contact via online chat and they have assured me to send a replacement whisk base attachment. Now a days you can hardly find such service with product costing less than 50$. I am really happy with the customer service.