Your crew in NOHO is the best in… Your crew in NOHO is the best in customer service. Arsen is always going the extra mile to get my orders processed and out the door. Arthur is also very knowledgeable and extremely helpful. Ed also very helpful and always get's me on my way with my product. Steve is the best tech support and has never let me down. Always called back and followed up on tech questions. Luis is great and can be a good reference for any product questions. Glendale, L.A., and Woodland hills stores are also very good and i wish Sylmar store was still open because it was close to my house. You have great stores and best customer service. Efren Ramirez

When I went to pickup my online order When I went to pickup my online order, they said we don’t have the part you ordered. I asked why didn’t anyone call me? I put the order in 3 days ago! I drove 25min to North Hollywood pickup my order and had to cancel my appointment with my client that day. I lost about 1/2 day. From now I will call them before I go for online orders. This is very unprofessional and unacceptable. You need to be more proactive about your online inventory.

Excellent Customer Service Customer Service excellent. Helpful w/ questions. Bruce at N.Hollywood helped me greatly w/ a problem we were having and found a solution!

GREAT Sales GREAT Sales! Very responsive and supplies excellent and accurate info. Products are top notch! We use them consistently for our business and never have any issues.

Go Team Anaheim! I want to say hands-down I get the best service from KOA Anaheim. Sam, Sophia and Byron all compliment each other by working as a team. I don’t wanna make this review seem like everything is perfect because that’s not the world we live in so even when things go wrong they make it right and lead in with great customer service and personal skills. If you’re looking for a distributor that won’t treat you like a number this is the place! Thanks again “Sammy” and Company! Derrick Tristan Adapt Audio Video