Emily Carmel
GBJooki’s customer service is great Jooki’s customer service is great! Every time I’ve had to email about a problem they’ve responded in less than 24 hours and immediately resolved my issue!
Pat
GBOutstanding Service and Product Support! My sons Jooki was having some problems. I reached out to customer service and not only were they extremely quick and helpful, but they made me feel like they wanted the issue fixed as bad as my son did! When we couldn't get the issue resolved, they replaced the unit! To say that we were pleased would be an understatement. After receiving the new Jooki, we ordered another one for our daughter's upcoming birthday! 10/10 would recommend!
Mariana Ocampo
BEGreat device, amazing service ! We have been using Jooki play for 2 -3 years now and we love the possibilité we have to listen to music we like without using our phones, just being there with the children or them using it by themselves. Customer service is AWESOME! I have had a couple of setting issues (I am not very good with tech advices… my fault !) and I have ALWAYS had a human answer (this has become rare nowadays..) and very quick, the same or the next day. Thank you Jooki team, your work is great, your service is incredible!
Friederike Jacke
DEBest Music Box for Kids A few years ago we were looking for an alternative to the Toniebox and found Jooki. (We’re from Germany) It’s Great that you can use it as a toddler and as a Teenager because of the Functions and the Look. We have the 1st and the 2nd generation and both work well and the Customer Service does a fantastic job. We always recommend the box when friends are thinking about a music box for their Kids.
Jo
GBExcellent product combined with… Excellent product combined with excellent customer service. We’ve had our Jooki for around 3years now and it’s still a firm favourite option for my children to play with/enjoy. We recently had some connection issues due to a house move and new Wi-Fi, the Jooki IT support team were on hand to provide help with getting it up and running again when I could not figure it out for myself! Today it is now fixed and I’d forgotten how well loved our Jooki is! Thanks Team Jooki :)