Excellent purchase We really love our Jooki! Even my 12 month old enjoys playing with it and the mechanism is forgiving enough she can get it to work. Really cool set up. Love that we can control the max volume and that the kids can move to the next song by themselves. My only tiny complaint is that we've occasionally had trouble setting it up and connecting to wifi but we've been moving a lot so regularly it wouldn't be so bothersome. Overall it's an excellent purchase!

Jooki experience The jooki stops very frequently (multiple times in an hour). The lights stay white, but no music. The jooki can't be turned off when this happens and needs a hard reset. Very disappointing for my daughter. I had hoped for a better experience for my daughters birtday present. Update: The servicedesk helped me to reset the Jooki, now it seems to work the way it should. They even offered me a new Jooki if the problems continued. My daughter loves the Jooki even better now!

Does not work. Should have read other reviews. This device is non functioning. I’m a techie software developer and I couldn’t get it working. The player does not connect to my device. When trying to connect, the options in the iPhone settings app do not match what the Jooki app is saying. The connection steps very quickly just display, “sorry, contact Customer support”. In the state that it’s in right now, there’s no way to turn it off. (Except letting the battery run dead.) There’s no reset button. What I have is a big blue paper weight. I should have read the App Store reviews before purchasing it and 2 sets of tags.

Great product, great service! I have contacted the customer service twice. Once before buying to get more information about the different offers and once because my daughter put the box into airplane mode and I had no idea what happened. They reacted in no time (even on a Sunday - guys you’re allowed to have work life balance), were very helpful and so friendly. Product itself is the greatest kids player I know of. Thank you.

Love it and efficient customer care service My kids, 4 and 6, love it! We bought it for them a few months ago. They use it independently and have their own tokens to listen to what they're in the mood for. What's amazing is being able to connect to Spotify without their needing my phone! I strongly recommend for parents like us who don't want unnecessary screen time;)