Emily Carmel
GBJooki’s customer service is great Jooki’s customer service is great! Every time I’ve had to email about a problem they’ve responded in less than 24 hours and immediately resolved my issue!
LouK
GBJooki Rocks! I got a Jooki for my son a couple years ago. He absolutely loves it. I love that he can listen to music and stories without a screen. Recently I had trouble connecting to the Jooki. I emailed customer support and within a day I had the answer. My Jooki was in airplane mode. After following the advice of the service email I'm back up and running. Can't recommend Jooki enough.
Pat
GBOutstanding Service and Product Support! My sons Jooki was having some problems. I reached out to customer service and not only were they extremely quick and helpful, but they made me feel like they wanted the issue fixed as bad as my son did! When we couldn't get the issue resolved, they replaced the unit! To say that we were pleased would be an understatement. After receiving the new Jooki, we ordered another one for our daughter's upcoming birthday! 10/10 would recommend!
Britta Wetterau
DEKids love their Jookis We were looking for an alternative for the Tonie boxes, since we do not want to buy new Tonies all the time. We are really glad that we found Jooki which can easily be linked to our Spotify family account, so we can change the playlist whenever the kids want. Besides, the support team is super ... quick responses, easy tricks to help and they even found a solution for an out off warranty issue. We can only recommend these music players!
Friederike Jacke
DEBest Music Box for Kids A few years ago we were looking for an alternative to the Toniebox and found Jooki. (We’re from Germany) It’s Great that you can use it as a toddler and as a Teenager because of the Functions and the Look. We have the 1st and the 2nd generation and both work well and the Customer Service does a fantastic job. We always recommend the box when friends are thinking about a music box for their Kids.