Excellent product combined with… Excellent product combined with excellent customer service. We’ve had our Jooki for around 3years now and it’s still a firm favourite option for my children to play with/enjoy. We recently had some connection issues due to a house move and new Wi-Fi, the Jooki IT support team were on hand to provide help with getting it up and running again when I could not figure it out for myself! Today it is now fixed and I’d forgotten how well loved our Jooki is! Thanks Team Jooki :)

Jooki Rocks! I got a Jooki for my son a couple years ago. He absolutely loves it. I love that he can listen to music and stories without a screen. Recently I had trouble connecting to the Jooki. I emailed customer support and within a day I had the answer. My Jooki was in airplane mode. After following the advice of the service email I'm back up and running. Can't recommend Jooki enough.

Amazing product, solving issues could be better Truly an amazing piece of technology, our children are hooked. The only downside: hardware seems less reliable for early models and there are no effective solutions in place when you run into issues. My issue was resolved in the end, assuming for now it was Murphy's law.

Kids love their Jookis We were looking for an alternative for the Tonie boxes, since we do not want to buy new Tonies all the time. We are really glad that we found Jooki which can easily be linked to our Spotify family account, so we can change the playlist whenever the kids want. Besides, the support team is super ... quick responses, easy tricks to help and they even found a solution for an out off warranty issue. We can only recommend these music players!

Great device, amazing service ! We have been using Jooki play for 2 -3 years now and we love the possibilité we have to listen to music we like without using our phones, just being there with the children or them using it by themselves. Customer service is AWESOME! I have had a couple of setting issues (I am not very good with tech advices… my fault !) and I have ALWAYS had a human answer (this has become rare nowadays..) and very quick, the same or the next day. Thank you Jooki team, your work is great, your service is incredible!