Jodie Dickey
NLGood speaker and great customer service Good speaker, fun for kids and families. We've had a great experience with customer service too. When our device stopped working and they couldn't solve the problem, it was still within warranty. they quickly arranged a new device.
Sherry
GBUnable to get refund I purchased 2 Jooki units as seen on GMA steals and deals promotions. I was not satisfied with the units as they did not meet expectations for Christmas gifts for 2 grandchildren. Poor volume. Multiply attempts to request information for return and refund with no results.
Nicole
CAGreat Product & Customer Service We've had our Jooki for 2+ years and the kids still love it! We recently had an issue connecting to it, but Customer Service was a great help! And it's working again, no problem. Turns out one of the kids had accidentally put it on airplane mode, which you never would have known just by looking at it. The fix was super easy, but I never would have thought of it on my own. To anyone who has left a bad review ... have you tried contacting Customer Service directly? They are so helpful!
Jo
GBExcellent product combined with… Excellent product combined with excellent customer service. We’ve had our Jooki for around 3years now and it’s still a firm favourite option for my children to play with/enjoy. We recently had some connection issues due to a house move and new Wi-Fi, the Jooki IT support team were on hand to provide help with getting it up and running again when I could not figure it out for myself! Today it is now fixed and I’d forgotten how well loved our Jooki is! Thanks Team Jooki :)
Julie Ann Price
GBIndependence & Customizable This product gives my kiddo independence within my boundaries of what they listen to! I love that it’s screen free and that the listening content options are pretty unlimited compared to Story Pod or the like. This also make it’s more cost effective! My three year old has books from Spotify connected to one token and music on the other. Both are playlists I customized for him & he loves! We have had some troubleshooting issues, but the Jooki support team has helped us along the way.