Dee
MTLove it and efficient customer care service My kids, 4 and 6, love it! We bought it for them a few months ago. They use it independently and have their own tokens to listen to what they're in the mood for. What's amazing is being able to connect to Spotify without their needing my phone! I strongly recommend for parents like us who don't want unnecessary screen time;)
Jodie Dickey
NLGood speaker and great customer service Good speaker, fun for kids and families. We've had a great experience with customer service too. When our device stopped working and they couldn't solve the problem, it was still within warranty. they quickly arranged a new device.
Roos
NLJooki experience The jooki stops very frequently (multiple times in an hour). The lights stay white, but no music. The jooki can't be turned off when this happens and needs a hard reset. Very disappointing for my daughter. I had hoped for a better experience for my daughters birtday present. Update: The servicedesk helped me to reset the Jooki, now it seems to work the way it should. They even offered me a new Jooki if the problems continued. My daughter loves the Jooki even better now!
Noina
DECustomer Service is 100% We have had our Jooki for over 2 years and love it for its flexibility and well thought out design. We recently had an issue with wifi connectivity and Jooki responded within an afternoon to help us solve our problem. Not our first experience with them and as always, absolutely fantastic customer service! Great company 👌
Pat
GBOutstanding Service and Product Support! My sons Jooki was having some problems. I reached out to customer service and not only were they extremely quick and helpful, but they made me feel like they wanted the issue fixed as bad as my son did! When we couldn't get the issue resolved, they replaced the unit! To say that we were pleased would be an understatement. After receiving the new Jooki, we ordered another one for our daughter's upcoming birthday! 10/10 would recommend!