Julie Ann Price
GBIndependence & Customizable This product gives my kiddo independence within my boundaries of what they listen to! I love that it’s screen free and that the listening content options are pretty unlimited compared to Story Pod or the like. This also make it’s more cost effective! My three year old has books from Spotify connected to one token and music on the other. Both are playlists I customized for him & he loves! We have had some troubleshooting issues, but the Jooki support team has helped us along the way.
LouK
GBJooki Rocks! I got a Jooki for my son a couple years ago. He absolutely loves it. I love that he can listen to music and stories without a screen. Recently I had trouble connecting to the Jooki. I emailed customer support and within a day I had the answer. My Jooki was in airplane mode. After following the advice of the service email I'm back up and running. Can't recommend Jooki enough.
Roos
NLJooki experience The jooki stops very frequently (multiple times in an hour). The lights stay white, but no music. The jooki can't be turned off when this happens and needs a hard reset. Very disappointing for my daughter. I had hoped for a better experience for my daughters birtday present. Update: The servicedesk helped me to reset the Jooki, now it seems to work the way it should. They even offered me a new Jooki if the problems continued. My daughter loves the Jooki even better now!
Sherry
GBUnable to get refund I purchased 2 Jooki units as seen on GMA steals and deals promotions. I was not satisfied with the units as they did not meet expectations for Christmas gifts for 2 grandchildren. Poor volume. Multiply attempts to request information for return and refund with no results.
MW
DEGreat product, great service! I have contacted the customer service twice. Once before buying to get more information about the different offers and once because my daughter put the box into airplane mode and I had no idea what happened. They reacted in no time (even on a Sunday - guys you’re allowed to have work life balance), were very helpful and so friendly. Product itself is the greatest kids player I know of. Thank you.