Great Product & Customer Service We've had our Jooki for 2+ years and the kids still love it! We recently had an issue connecting to it, but Customer Service was a great help! And it's working again, no problem. Turns out one of the kids had accidentally put it on airplane mode, which you never would have known just by looking at it. The fix was super easy, but I never would have thought of it on my own. To anyone who has left a bad review ... have you tried contacting Customer Service directly? They are so helpful!

Great product, great service! I have contacted the customer service twice. Once before buying to get more information about the different offers and once because my daughter put the box into airplane mode and I had no idea what happened. They reacted in no time (even on a Sunday - guys you’re allowed to have work life balance), were very helpful and so friendly. Product itself is the greatest kids player I know of. Thank you.

Independence & Customizable This product gives my kiddo independence within my boundaries of what they listen to! I love that it’s screen free and that the listening content options are pretty unlimited compared to Story Pod or the like. This also make it’s more cost effective! My three year old has books from Spotify connected to one token and music on the other. Both are playlists I customized for him & he loves! We have had some troubleshooting issues, but the Jooki support team has helped us along the way.

Excellent purchase We really love our Jooki! Even my 12 month old enjoys playing with it and the mechanism is forgiving enough she can get it to work. Really cool set up. Love that we can control the max volume and that the kids can move to the next song by themselves. My only tiny complaint is that we've occasionally had trouble setting it up and connecting to wifi but we've been moving a lot so regularly it wouldn't be so bothersome. Overall it's an excellent purchase!

Best music player for children. Really ❤️ Let me share with you a tale of a discovery that has transformed our daily lives: **Jooki**, the revolutionary music box. Hi from France, our search for an alternative to the Toniebox led us to this technological marvel. **Jooki** is the promise of a product that grows with your child. From the first babble to teenage confidences, its features adapt, and its timeless design appeals. We are proud owners of both the 1st and 2nd generations, witnessing Jooki's quality and longevity. But what truly sets Jooki apart is its exceptional customer service. Always attentive, they perform wonders to ensure our satisfaction. We wholeheartedly recommend Jooki to all parents seeking a music box for their children. A choice you won't regret, for Jooki is more than just a toy; it's a family member.