My experience was the best possible… My experience was the best possible experience. This company is the best ever. They Bend over backwards to help resolve any issues if there are any to be resolved. I mean you write to them and I swear they respond right away. Amazing!! I recommend buying from this guy forsure!! I really had no issues at all. There was a refund involved it was no issue. But refund was in hand as promised. You guys got to buy this drone it's soooooo awesome. I got it in perfect new condition. So if your looking for a great deal check him our. P s.. Great experience!!

Great Customer Service We had a problem with our Cuisinart 12 cup coffee center in which the lid was broken and the back had a crack in it. We contacted Dane and Maria from Beach Camera Same Day Shipping and they were outstanding. Unfortunately they were unable to replace my coffee center but they returned my full refund payment but the extraordinary thing they did was they allowed my to donate the coffee center to the local volunteer fire company, who was greatly appreciated for it, since it still worked besides the cosmetic damage and lid. Other companies would have me cut the cord and throw it away or return it. It’s great to know that there still are caring and considerate people out there in today’s cutthroat and money hungry business world. Dane and Maria actually give us doubtful consumers still hope in today’s small business society. Thank you Dane and Maria for your thoughtfulness and kind act and the fire company thanks you sincerely. They will set it up for their food kitchen this coming weekend. Thank you again.

Great work by the salesperson Billy The salesperson Billy patiently and very helpfully provided me all the information I needed to make my tv purchase at the end of his and Beach Camera’s work day. And then that same evening he and Beach Camera initiated the shipping process, put the warranty in place and emailed me that both those things had been done.

Communication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.

This seller “Maria Luisa” has… This seller “Maria Luisa” has communicated back and forth with me on a professional manner. I’m a very satisfied customer! I would recommend others to purchase from this seller Aileen