Good experience with buydig/beach camera Beach camera/buydig was very helpful. The first TV I ordered had a problem, so beach replaced it with no difficulty. I would buy from them again.

Communication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.

In todays business world customer… In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified, but they are unbelievable fast at getting back to you to support your need....Two Thumbs Up, Definite Recommend!!!

SUCH A GREAT EXPERIENCE SUCH A GREAT EXPERIENCE The description on the amazon was not corresponding to the picture shown, and they shipment was also missing some parts. So throught the amazon contact window, we found the differences missing, but they had ran out of inventory. Based on the lack of inventory, they offered a refund to buy the missing goods based the Amazon screenshots I sent... I am extremely happy to know that still honorable companies to work with in the digital market. We got our order complete. Thanks a lot !

Maria Luisa Maria Luisa was great! She responded quickly and really tried to clarify things for me. She was very patient and answered to every question I had. And she was not cheap with her explanations either!