Maria Luisa Maria Luisa was great! She responded quickly and really tried to clarify things for me. She was very patient and answered to every question I had. And she was not cheap with her explanations either!

Communication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.

Fantastic experience thanks to Maria Luisa! Fantastic buying experience! Had a little hiccup but it was corrected without hesitation! Thank you so much Maria Luisa!! Your customer service is top notch, you fixed my issue with outstanding knowledge and kindness!

Super nice customer service. Super nice customer service. Bought a LG C3 65 inch TV. The image is beautiful. Shipping is fast and on-time. Customer service addressed some of my concerns quickly.

This seller “Maria Luisa” has… This seller “Maria Luisa” has communicated back and forth with me on a professional manner. I’m a very satisfied customer! I would recommend others to purchase from this seller Aileen