John McGurk
GBFantastic customer service Fast, efficient, responsive and highly professional. My order (through Amazon) was shipped in double-quick time and was delivered a day early 👍🏼. Unfortunately Fedex delivered it to the wrong address. I was able to track it down and took possession of the shipment the same day. In the mean time, the team at Beach Camera were very helpful. They responded to my requests immediately, were very customer-driven, friendly and professional. Full marks!
Hemant Kumar
GBExcellent Customer service by Reymond. I got a defective TV unit, raised the issue to Buydig and they were quick to respond, Reymond J. was excellent and very helpful, He contacted the manufacturer and got approval for a replacement unit. Defective unit is being shipped back to the manufacturer as I am typing this review, will provide update once I receive the replacement. Also, Shout out to Maria and Angela for quick response. Update: Got the replacement TV 16th Jan, Looking good (delays possibly due to holidays). Thanks again Reymond to stay on top of it.
Steve Lazicki
GBGreat Customer Service We had a problem with our Cuisinart 12 cup coffee center in which the lid was broken and the back had a crack in it. We contacted Dane and Maria from Beach Camera Same Day Shipping and they were outstanding. Unfortunately they were unable to replace my coffee center but they returned my full refund payment but the extraordinary thing they did was they allowed my to donate the coffee center to the local volunteer fire company, who was greatly appreciated for it, since it still worked besides the cosmetic damage and lid. Other companies would have me cut the cord and throw it away or return it. It’s great to know that there still are caring and considerate people out there in today’s cutthroat and money hungry business world. Dane and Maria actually give us doubtful consumers still hope in today’s small business society. Thank you Dane and Maria for your thoughtfulness and kind act and the fire company thanks you sincerely. They will set it up for their food kitchen this coming weekend. Thank you again.
Kai Wang
GBExceptional Customer Service I have 4 Garmin watches. I'm glad that I found this seller on ebay. I cannot express enough gratitude for the unparalleled customer service provided by Buydig. The seller's team went above and beyond to ensure that my concerns were addressed promptly and efficiently. The shipping speed is amazing as well.
Stephen
GBMr Reynold Jimenez Mr. Reynold Jimenez was very informative, knew his job well and was EXCELLENT in handling my concerns. He is a very busy person but handles his business "even when sick" and that say's something about his great character and business ethics. He represents his company well as does his coworker Maria Acosta with follow up's on Rey's behalf when he is unavailable. My sincere Thanks to you !!!