I finally got my drone working again… I finally got my drone working again thanks to the good effort of Maria Luisa, who answered my mail prompt every time within 12 hours. To bad she had to depend on the person who had to write a three line letter to get my drone working again. This took for ever (several weeks). Maria Luisa had to defend this person's lack of enthusiasm and apologize for it. But after all she managed to get me the letter and my drone is fixed. If it was for her I gave this review 5 stars, the whole experience 2 stars.

Poor Warehouse Staff - Autel MaxiCharger Ordered the Autel MaxiCharger Home Smart Level 2 Charger with in-Body Holster twice (10/11 and 10/27) from BuyDig. Both times I was sent the version with the separate holster. Buydig could not explain what the issue was as if you model numbers were on the boxes and they could have been verified in warehouse prior to shipping. Now I had to spend more on another charger and pay another fee for electrician to come back again and install.

Maria Luisa Maria Luisa was great! She responded quickly and really tried to clarify things for me. She was very patient and answered to every question I had. And she was not cheap with her explanations either!

SUCH A GREAT EXPERIENCE SUCH A GREAT EXPERIENCE The description on the amazon was not corresponding to the picture shown, and they shipment was also missing some parts. So throught the amazon contact window, we found the differences missing, but they had ran out of inventory. Based on the lack of inventory, they offered a refund to buy the missing goods based the Amazon screenshots I sent... I am extremely happy to know that still honorable companies to work with in the digital market. We got our order complete. Thanks a lot !

In todays business world customer… In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified, but they are unbelievable fast at getting back to you to support your need....Two Thumbs Up, Definite Recommend!!!