John McGurk
GBFantastic customer service Fast, efficient, responsive and highly professional. My order (through Amazon) was shipped in double-quick time and was delivered a day early 👍🏼. Unfortunately Fedex delivered it to the wrong address. I was able to track it down and took possession of the shipment the same day. In the mean time, the team at Beach Camera were very helpful. They responded to my requests immediately, were very customer-driven, friendly and professional. Full marks!
Hemant Kumar
GBExcellent Customer service by Reymond. I got a defective TV unit, raised the issue to Buydig and they were quick to respond, Reymond J. was excellent and very helpful, He contacted the manufacturer and got approval for a replacement unit. Defective unit is being shipped back to the manufacturer as I am typing this review, will provide update once I receive the replacement. Also, Shout out to Maria and Angela for quick response. Update: Got the replacement TV 16th Jan, Looking good (delays possibly due to holidays). Thanks again Reymond to stay on top of it.
Stephen
GBMr Reynold Jimenez Mr. Reynold Jimenez was very informative, knew his job well and was EXCELLENT in handling my concerns. He is a very busy person but handles his business "even when sick" and that say's something about his great character and business ethics. He represents his company well as does his coworker Maria Acosta with follow up's on Rey's behalf when he is unavailable. My sincere Thanks to you !!!
Joost Wilterdink
BQI finally got my drone working again… I finally got my drone working again thanks to the good effort of Maria Luisa, who answered my mail prompt every time within 12 hours. To bad she had to depend on the person who had to write a three line letter to get my drone working again. This took for ever (several weeks). Maria Luisa had to defend this person's lack of enthusiasm and apologize for it. But after all she managed to get me the letter and my drone is fixed. If it was for her I gave this review 5 stars, the whole experience 2 stars.
Yinan Zhang
GBSuper nice customer service. Super nice customer service. Bought a LG C3 65 inch TV. The image is beautiful. Shipping is fast and on-time. Customer service addressed some of my concerns quickly.