Communication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.

My experience was the best possible… My experience was the best possible experience. This company is the best ever. They Bend over backwards to help resolve any issues if there are any to be resolved. I mean you write to them and I swear they respond right away. Amazing!! I recommend buying from this guy forsure!! I really had no issues at all. There was a refund involved it was no issue. But refund was in hand as promised. You guys got to buy this drone it's soooooo awesome. I got it in perfect new condition. So if your looking for a great deal check him our. P s.. Great experience!!

Exceptional Customer Service I have 4 Garmin watches. I'm glad that I found this seller on ebay. I cannot express enough gratitude for the unparalleled customer service provided by Buydig. The seller's team went above and beyond to ensure that my concerns were addressed promptly and efficiently. The shipping speed is amazing as well.

Awesome customer service, Thank you!! Maria Luisa was super helpful and friendly assisting me when I had an issue with my order. She was courteous, professional, and always kept me informed of the status of my concern. I highly recommend anyone reaching out to work with her. Thank you again for all your help!!

Maria Luisa Maria Luisa was great! She responded quickly and really tried to clarify things for me. She was very patient and answered to every question I had. And she was not cheap with her explanations either!