Brad
GBIn todays business world customer… In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified, but they are unbelievable fast at getting back to you to support your need....Two Thumbs Up, Definite Recommend!!!
Aileen
GBThis seller “Maria Luisa” has… This seller “Maria Luisa” has communicated back and forth with me on a professional manner. I’m a very satisfied customer! I would recommend others to purchase from this seller Aileen
XYZ
GBGood experience with buydig/beach camera Beach camera/buydig was very helpful. The first TV I ordered had a problem, so beach replaced it with no difficulty. I would buy from them again.
Dan
GBCommunication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.
Yinan Zhang
GBSuper nice customer service. Super nice customer service. Bought a LG C3 65 inch TV. The image is beautiful. Shipping is fast and on-time. Customer service addressed some of my concerns quickly.