Communication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.

I discovered a significant price drop… I discovered a significant price drop of an item on Amazon while it was in transit. Amazon doesn’t have the price protection they used to but when I contacted the seller I was taken care of promptly. Belle responded quickly to my questions and made things right! I can highly recommend purchasing from this seller.

Mr Reynold Jimenez Mr. Reynold Jimenez was very informative, knew his job well and was EXCELLENT in handling my concerns. He is a very busy person but handles his business "even when sick" and that say's something about his great character and business ethics. He represents his company well as does his coworker Maria Acosta with follow up's on Rey's behalf when he is unavailable. My sincere Thanks to you !!!

Love this photo printer Love this photo printer ! It’s worth every penny. The quality of the pictures is so amazing, beyond my expectations! Great customer service, product and wonderful prices! Also very well packaged and fast shipping! Highly recommended! Will definitely buy from this company again !😊⭐️⭐️⭐️⭐️⭐️

My experience was the best possible… My experience was the best possible experience. This company is the best ever. They Bend over backwards to help resolve any issues if there are any to be resolved. I mean you write to them and I swear they respond right away. Amazing!! I recommend buying from this guy forsure!! I really had no issues at all. There was a refund involved it was no issue. But refund was in hand as promised. You guys got to buy this drone it's soooooo awesome. I got it in perfect new condition. So if your looking for a great deal check him our. P s.. Great experience!!