Great work by the salesperson Billy The salesperson Billy patiently and very helpfully provided me all the information I needed to make my tv purchase at the end of his and Beach Camera’s work day. And then that same evening he and Beach Camera initiated the shipping process, put the warranty in place and emailed me that both those things had been done.

Good experience with buydig/beach camera Beach camera/buydig was very helpful. The first TV I ordered had a problem, so beach replaced it with no difficulty. I would buy from them again.

Fantastic customer service Fast, efficient, responsive and highly professional. My order (through Amazon) was shipped in double-quick time and was delivered a day early 👍🏼. Unfortunately Fedex delivered it to the wrong address. I was able to track it down and took possession of the shipment the same day. In the mean time, the team at Beach Camera were very helpful. They responded to my requests immediately, were very customer-driven, friendly and professional. Full marks!

Exceptional Customer Service I have 4 Garmin watches. I'm glad that I found this seller on ebay. I cannot express enough gratitude for the unparalleled customer service provided by Buydig. The seller's team went above and beyond to ensure that my concerns were addressed promptly and efficiently. The shipping speed is amazing as well.

Communication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.