John Chaplin
GBGreat work by the salesperson Billy The salesperson Billy patiently and very helpfully provided me all the information I needed to make my tv purchase at the end of his and Beach Camera’s work day. And then that same evening he and Beach Camera initiated the shipping process, put the warranty in place and emailed me that both those things had been done.
Brad
GBIn todays business world customer… In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified, but they are unbelievable fast at getting back to you to support your need....Two Thumbs Up, Definite Recommend!!!
Brian
GBLove this photo printer Love this photo printer ! It’s worth every penny. The quality of the pictures is so amazing, beyond my expectations! Great customer service, product and wonderful prices! Also very well packaged and fast shipping! Highly recommended! Will definitely buy from this company again !😊⭐️⭐️⭐️⭐️⭐️
Scott Jordan
GBFantastic experience thanks to Maria Luisa! Fantastic buying experience! Had a little hiccup but it was corrected without hesitation! Thank you so much Maria Luisa!! Your customer service is top notch, you fixed my issue with outstanding knowledge and kindness!
Dan
GBCommunication Breakdown Purchased an item online on January 1. Received a confirmation email of my order same day. I expected it to arrive in 2-4 weeks. I needed it by the middle of this month (February). Six weeks went by and no communication from them since January 1. I called Customer Service today. Employee was very nice and helpful. My item has not been in stock since the time of my order and there was no indication in Customer Service as to when, or IF, the item would be restocked. I think a courtesy email on January 1 or 2 to let me know the item was out of stock and subsequent updates would have been standard for any retail company. (I was able to find a similar item elsewhere and it will arrive tomorrow, well in time for my business trip.) I asked for a refund and she said she'd put in a request. First time doing business with this company and last time doing business with this company. When I'm spending my money, effective communication is my number one expectation regarding customer service and you guys dropped the ball on that one. Your overall review rate is good so perhaps this was a one-time glitch.