Hemant Kumar
GBExcellent Customer service by Reymond. I got a defective TV unit, raised the issue to Buydig and they were quick to respond, Reymond J. was excellent and very helpful, He contacted the manufacturer and got approval for a replacement unit. Defective unit is being shipped back to the manufacturer as I am typing this review, will provide update once I receive the replacement. Also, Shout out to Maria and Angela for quick response. Update: Got the replacement TV 16th Jan, Looking good (delays possibly due to holidays). Thanks again Reymond to stay on top of it.
Kai Wang
GBExceptional Customer Service I have 4 Garmin watches. I'm glad that I found this seller on ebay. I cannot express enough gratitude for the unparalleled customer service provided by Buydig. The seller's team went above and beyond to ensure that my concerns were addressed promptly and efficiently. The shipping speed is amazing as well.
James Gosselin
GBPoor Warehouse Staff - Autel MaxiCharger Ordered the Autel MaxiCharger Home Smart Level 2 Charger with in-Body Holster twice (10/11 and 10/27) from BuyDig. Both times I was sent the version with the separate holster. Buydig could not explain what the issue was as if you model numbers were on the boxes and they could have been verified in warehouse prior to shipping. Now I had to spend more on another charger and pay another fee for electrician to come back again and install.
Leland Crozier
GBI discovered a significant price drop… I discovered a significant price drop of an item on Amazon while it was in transit. Amazon doesn’t have the price protection they used to but when I contacted the seller I was taken care of promptly. Belle responded quickly to my questions and made things right! I can highly recommend purchasing from this seller.
Yinan Zhang
GBSuper nice customer service. Super nice customer service. Bought a LG C3 65 inch TV. The image is beautiful. Shipping is fast and on-time. Customer service addressed some of my concerns quickly.