James Shin
GBBenjamin helped with greatest patience Benjamin helped me with greatest patience, professionalism and expertise!! I cannot thank you enough! It is extremely hard to find such a great service provider like him in this modern times. Because of him, I have become a loyal customer for Xiber!! James Shin
Ben Mull
GBMy chat technician gave me great advice… My chat technician gave me great advice and also explained to me why I was having connectivity issues. It's always more helpful to know why there is an issue and how to solve it rather than just a solution. Thanks for the help Benjamin!
Kat
GBBenjamin was very friendly helpful Benjamin was very friendly and helpful, and kept me up to date on the status of my internet connection.
David
GBYet another Xiber outage Yet another outage that Xiber just can't seem to fix for the second day in a row. I have no other options for Internet and am forced to pay them each month by my landlord. Xiber has also failed to provide promised speeds of 250Mbps up and down since last November. Tech support has no idea why. There seems to be no state regulatory agency to report Xiber to either.
Damian D.
GBOde to Ben's Patience I'll admit, I came in giving Ben a bunch of sh** --- mainly because I'm being forced onto your service by my apartment complex. However, he was professional and answered all of my questions, and honestly showed why he's well built for the position he's in. I appreciate your effort Ben and look forward to trying your service out when my landlord rips all of Spectrum's coax out of the walls.