Syd
GBDayna was very helpful Dayna was very helpful! It’s difficult being able to troubleshoot things without having access to a router but after a bit of communication back and forth they were able to help me with my connection issues.
Jeffrey A Arnett
GBCustomer service representative Customer service representative, Elizabeth, Dayna from customer service on the phone/text and the Technician that was sent to my apartment (Nick) were all extremely helpful, professional and you could just tell they genuinely cared about my situation. There were different engineers at Xiber that created temporary work and passwords and then there was a router issue that was causing issues inside at my apartment after about a week of having issues a technician was sent out name Nick who fixed everything and was very helpful in helping with getting me connected on my laptop TV, and helping out with downloading the Roku TV app so he just went like the extra mile to get everything expedited in a timely manner even though he had been doing this for years it was like he figured out some of the other issues that Was causing other issues with connection. I’ve been in Customer Service management for many years and was so impressed with the whole team at Xiber . Hi FIVE everybody at Xiber!!! Thank you Mr Arnett
Makala Harris
GBThe representative was very helpful and… The representative was very helpful and he responded very quickly to my concerns. Great customer service. He was very friendly as well
Damian D.
GBOde to Ben's Patience I'll admit, I came in giving Ben a bunch of sh** --- mainly because I'm being forced onto your service by my apartment complex. However, he was professional and answered all of my questions, and honestly showed why he's well built for the position he's in. I appreciate your effort Ben and look forward to trying your service out when my landlord rips all of Spectrum's coax out of the walls.
paria taheri
GBBenjamin is very supportive person Benjamin is very supportive person. He helped me to fix my connection problems with patience and kindness. I really appreciate you for having such a great team.