Benjamin helped with greatest patience Benjamin helped me with greatest patience, professionalism and expertise!! I cannot thank you enough! It is extremely hard to find such a great service provider like him in this modern times. Because of him, I have become a loyal customer for Xiber!! James Shin

Ode to Ben's Patience I'll admit, I came in giving Ben a bunch of sh** --- mainly because I'm being forced onto your service by my apartment complex. However, he was professional and answered all of my questions, and honestly showed why he's well built for the position he's in. I appreciate your effort Ben and look forward to trying your service out when my landlord rips all of Spectrum's coax out of the walls.

Customer service representative Customer service representative, Elizabeth, Dayna from customer service on the phone/text and the Technician that was sent to my apartment (Nick) were all extremely helpful, professional and you could just tell they genuinely cared about my situation. There were different engineers at Xiber that created temporary work and passwords and then there was a router issue that was causing issues inside at my apartment after about a week of having issues a technician was sent out name Nick who fixed everything and was very helpful in helping with getting me connected on my laptop TV, and helping out with downloading the Roku TV app so he just went like the extra mile to get everything expedited in a timely manner even though he had been doing this for years it was like he figured out some of the other issues that Was causing other issues with connection. I’ve been in Customer Service management for many years and was so impressed with the whole team at Xiber . Hi FIVE everybody at Xiber!!! Thank you Mr Arnett

Friendly & Fast! My tech, Benjamin, was extremely friendly, prompt, personable, and helpful. He got my issue resolved in about 30 minutes - and half that was because I was doing chores while I helped him with reconfiguring wires on the router.

The representative was very helpful and… The representative was very helpful and he responded very quickly to my concerns. Great customer service. He was very friendly as well