Great service! I had a call with Benjamin about my residential Wi-Fi being spotty, and he was very friendly, patient, and professional! He quickly helped solve my problem (hopefully), and texted my phone to give me a way to contact Xiber quickly next time I have a Wi-Fi issue. Very happy with the customer service he provided!

The representative was very helpful and… The representative was very helpful and he responded very quickly to my concerns. Great customer service. He was very friendly as well

worst internet provider i have ever had the worst internet provider i have ever had in my entire life.!!!! forced by apt. complex to purchase.... super slow connection speed WHEN it is working.... service has been down 10 times in 5 months... this last outage is now over 20 hours in length.... poor customer service.... $60/mo. for 24 megs download speed.... pitiful.!!!!

Customer service representative Customer service representative, Elizabeth, Dayna from customer service on the phone/text and the Technician that was sent to my apartment (Nick) were all extremely helpful, professional and you could just tell they genuinely cared about my situation. There were different engineers at Xiber that created temporary work and passwords and then there was a router issue that was causing issues inside at my apartment after about a week of having issues a technician was sent out name Nick who fixed everything and was very helpful in helping with getting me connected on my laptop TV, and helping out with downloading the Roku TV app so he just went like the extra mile to get everything expedited in a timely manner even though he had been doing this for years it was like he figured out some of the other issues that Was causing other issues with connection. I’ve been in Customer Service management for many years and was so impressed with the whole team at Xiber . Hi FIVE everybody at Xiber!!! Thank you Mr Arnett

Xiber customer support is top tier Benjamin was IT support for me as well as the first person I talked to through Xiber. for me from initial start up of the service, I have never had such knowledgeable and competent support from previous internet providers. I’m excited to try the service for the first time and know I will be good hands if I run into any problems in the future.