Item arrived on time and exactly as described... Item arrived on time and exactly as described. I had no issues purchasing a factory refurbished unit at a discount and CompTechDirect has ensured this level of confidence remains intact. I will state that you must be home to sign for the shipment so if you need to arrange for the shipment to be picked up at a local facility then reach out to CompTech before delivery and schedule your pickup. They were extremely fast to respond.

Beautiful Always On laptop cover Beautiful Always on laptop cover. Well made, well packed and quickly shipped. Love the blue color. Highly recommend can this company and their products

My printer arrived damaged My printer arrived damaged. It did not complete the initial setup. Seller refunded my purchase, but I had to ship back the unit at my own expenses, which were not insignificant, being this a fairly bulky item. I did not read their return policy ahead of time. I just assumed my shopping experience would be on par with other well established online merchants where free returns for any reason are a given.

First time ordering a refurbished… First time ordering a refurbished laptop from CompTechDirect. Package was delivered on time with lots of packaging airbags. However, the laptop box was torn from sides and was retaped. Anyway, contents inside were complete and all good. It came with Windows 10 Canadian French, but I'm savvy enough to get in and reset and upgrade to Windows 11 US English without any problems. Overall, got what was described.

Computer arrived earlier than expected… Computer arrived earlier than expected and undamaged. I set up today and everything appears to be working as promised. Very limited instructions came with unit so I set it up on the fly.