Ordered my mini Heatbit April 2023 and… Ordered my mini Heatbit April 2023 and still Have not received. I have reached out to support 15 times and get told a different story each time saying they are still In beta testing which was supposed to end back in November. They keep saying I will be one of the first ones to receive yet nothing!

Paid and ordered a year ago - still no delivery Paid and ordered a year ago. No signs of delivery. A lack of communication. Possibly a bitcoin scam

Long wait, now pleased with the Mini It took a very long time to finally receive the Heatbit Mini. Very. I had the Heatbit One unit, and actually was okay with it, until it stopped working. I returned that original device and got on the list for the Heatbit Mini, where I remained in limbo with many others for months. I was skeptical until the Mini arrived at my door, which it did in March. It is a much more visually pleasing and technically sophisticated device. The differences between the One and the Mini are substantial, pretty much all good. Living in an area that will see increasing numbers of wildfires and air quality issues, I am glad to see an air purification function added to the Mini. How it works, changing/cleaning filters, needs to be explained better. Or, period. I found the setup to be difficult and frustrating, however. I honestly don't know how it eventually connected to my wi-fi and the app, but it was not the seemingly simple process outlined on the website. The app itself has been improved, and provides useful information about device status, ambient conditions, and mining activity. I do wish that there was more control functionality between the app and the Heatbit, but I am assuming that that will come with more time and refinement of the software or firmware. Probably my biggest gripe is that there really needs to be an owner's manual available online. The controls on the device provide more functionality, but I shouldn't need to do a search to learn what that functionality is. The Mini can do a number of things—those should be documented. Summary: the new hardware seems well-thought out and robust (though my experience has been relatively brief...so far, so good). App is better, but needs to be better. Device documentation and support needs to exist and be maintained with any changes that occur over time. Finally...I am earning satoshis at the advertised rate, and am happy about that. I hope that everyone else has their machine really soon.

I love the fact that I can heat the… I love the fact that I can heat the room to keep my wife happy and I'm seeing the satoshis adding up. Love this unit. I would recommend everyone that wants a portable heater get one of these.

Ordered a Heatbit Mini in June of 2023. Ordered a Heatbit Mini in June of 2023. The product has never been shipped. Every inquiry to Heatbit has been answered with placating word salad replies on how you will be updated on shipping, and how you are high on the shipping priority. None of that seems to be true. It is only a delay tactic to put one off. Now they are doing the same thing after I asked for a refund. Their customer service is only a AI computer generated quasi-human. No human will correspond with you, and they refuse to talk with you on a phone, or via email. This company seems more and more like a scam/con-job!