Paid and ordered a year ago - still no delivery Paid and ordered a year ago. No signs of delivery. A lack of communication. Possibly a bitcoin scam

Ordered a Heatbit Mini in June of 2023. Ordered a Heatbit Mini in June of 2023. The product has never been shipped. Every inquiry to Heatbit has been answered with placating word salad replies on how you will be updated on shipping, and how you are high on the shipping priority. None of that seems to be true. It is only a delay tactic to put one off. Now they are doing the same thing after I asked for a refund. Their customer service is only a AI computer generated quasi-human. No human will correspond with you, and they refuse to talk with you on a phone, or via email. This company seems more and more like a scam/con-job!

I have been beta testing Heatbit Mini… I have been beta testing Heatbit Mini for the last couple of weeks, and I also own the original model. I like both devices, but Mini is clearly a better quality heater with better materials, more thought-out design etc. It is also a great air purifier. I am surprised the Mini price was lower than the first generation and I LOVE it. I still think there can be some improvements in the app for example, but as a beta tester I got to talk to the product team, and they make updates and improvements every week. Overall, if you are a tech enthusiast, this is a great gadget for you

Amazing product Amazing product. Can’t believe all these people complaining about minor defects of their devices. It’s a breakthrough concept and a great product. Obviously, some hiccups are inevitable, but from my experience team handles them with great speed and dignity. I’d recommend everyone get a Heatbit, no other heater would put money into your pocket, can’t wait to get my hands on second gen

I enjoy this device very much I enjoy this device very much. I have been using 3 Heatbits last winter in my large mountains house and they all did a great job keeping us warm and used less energy than our previous oil heaters. I would recommend heat it to anyone who likes cool gadgets, I think it’s great