Ordered a Heatbit Mini in June of 2023. Ordered a Heatbit Mini in June of 2023. The product has never been shipped. Every inquiry to Heatbit has been answered with placating word salad replies on how you will be updated on shipping, and how you are high on the shipping priority. None of that seems to be true. It is only a delay tactic to put one off. Now they are doing the same thing after I asked for a refund. Their customer service is only a AI computer generated quasi-human. No human will correspond with you, and they refuse to talk with you on a phone, or via email. This company seems more and more like a scam/con-job!

Happy to be one of the first Mini… Happy to be one of the first Mini testers. It's the only heater you wouldn't want to turn off ever. I keep it running at 400w even when it gets warmer cause I like watching SATS piling up in the app. Kuddos to the team, can't wait to see Minis in every room, the product is amazing

I enjoy this device very much I enjoy this device very much. I have been using 3 Heatbits last winter in my large mountains house and they all did a great job keeping us warm and used less energy than our previous oil heaters. I would recommend heat it to anyone who likes cool gadgets, I think it’s great

Pre Sale still WAITING for my product I did get in on a pre sale launch .Still nothing ,product seems to be exciting I sure hope That I receive it soon I pre paid in full .I have emailed them several times many excuse and delays. Just be cautious PEOPLE. I could also use the byproduct of the heat as well as we are experiencing a very cold winter here in Canada. Fingers crossed.

Ordered my mini Heatbit April 2023 and… Ordered my mini Heatbit April 2023 and still Have not received. I have reached out to support 15 times and get told a different story each time saying they are still In beta testing which was supposed to end back in November. They keep saying I will be one of the first ones to receive yet nothing!