Slow Processing Time. In the age of quick ecommerce fulfillment and Amazon. 3 days to process an order is an eternity. Order still has yet to ship. Order confirmation emails recieved a day after order submission. With all of the options to shop online, turn around time should be much quicker. Thanks.

$3500 projector was in stock… Said the $3500 projector was in stock on the website. Took 4 days to find out it wasn't in stock actually for another 4 months. Took another 5 days to get a refund. Also never received an order status email when I first placed the order. Horrendous experience!

I placed order for a projector I placed order for a projector. Contacted Projector SuperStore and they said that unfortunately it was back ordered and will not be available for a month. They offered advise on which other model would be close in specs and quality. however i wanted this particular one and canceled my order. Refund was done the same day. in the future for projector needs this is my place.

Very pleased Ordered item, got an immediate response stating next step, was informed on every step of my order. Received order, package very well. Tested item work as described. Will be happy to order in the future. Very pleased customer.

Incredible Customer Service Projector SuperStore had the product I wanted at the price I wanted, which was great. But much more importantly, when there were problems with shipping, their whole team was incredibly helpful and communicative and eventually got the product to us. I have rarely encountered such patient and dedicated customer service. Thank you.