The internal battery failed to keep a charge The internal battery failed to keep a charge longer than 30 - 45 minutes. I took my laptop in to Best Buy where I have tech support and they ran a diagnostics on my laptop and said that the internal battery failed. They gave me another company where I could purchase one since Acer doesn't carry them for my laptop and they would install it.

If I could give a zero I would If I could give a zero I would! I ordered a battery and paid for it and never got it. There is no phone number to call! Already emailed and sent information to them, nothing! I think they are a scam! Otherwise, I would get my paid for battery! Been over a month! Be careful and do your homework before you buy from them!

This new battery for an amazing price… This new battery for an amazing price brought my OMEN 15 back to life! I also appreciated the detailed graphic on their site showing the small differences between the type A and B versions so I was able to order the correct version easily. I had a little problem where after I installed it, I ran a battery status check and it said it had been cycled 500 times! Of course I was upset and thought I got scammed. I emailed them, and they replied within a day, concerned and willing to work with me. I did more research and discovered that HP sometimes has an issue where it will report the wrong value for battery cycle count. The 3rd party tools I used said health was at 100%. Also, the battery data/check I ran from inside the BIOS said it had 0 cycles. Also, it's just working so much better than my old battery. Thank you!

Battery Replacement for HP Envy Delivery time was reasonable. Fit perfectly. Just installed. Found great video directions on install on Youtube. Computer says it is "best battery life and best performance". Hope I get long life from it.

Great product excellent service Great product excellent service