The internal battery failed to keep a charge The internal battery failed to keep a charge longer than 30 - 45 minutes. I took my laptop in to Best Buy where I have tech support and they ran a diagnostics on my laptop and said that the internal battery failed. They gave me another company where I could purchase one since Acer doesn't carry them for my laptop and they would install it.

Avoid at all cost. Battery didn't even lasted for a week. The battery isn't even a geniune manufactured battery. They actually mask it up with tape to prevent themselves from being sued. I have this odd 0% bug where I can't turn off nor work on my laptop without having it being plug in. I tried every geek tricks on the web but nothing fixed. Also, my device detects random unknown trojan virus's that wasn't even there to begin with. Shipping took way to long, approximately more than 3 weeks it took for me. Not worth the money, learned my lesson.

Honestly, Better Than Nothing Honestly, I bought this to replace the original battery in my HP Omen. I first had the notebook built in 2018. Had the original battery for ~5 years. Battery got drained overtime in less than 30 seconds. I installed this battery and full charged it once it was installed. I was on it running Windows Update and doing a quick scan with Windows Defender. Battery went from 96% to 61% in about 20 minutes. Setting was on "Balanced". Granted, lasted a longer than the original so it's better than nothing, but not overly thrilled with it. It was scheduled to be delivered Monday, November 27, 2023, but didn't arrive until the next day. With the cold weather (30 degrees or lower) during the week I'm sure it didn't help the battery life. That being said I cannot give more than 3 stars.

Exactly the Right Product Laptopbatterydirect was the online provider that had *exactly* the right battery for my laptop in terms of wattage/volts/form ID. Price was competitive. Battery arrived very well packed, correctly addressed, and easily within the shipping time estimate. Battery performance (so far) is comparable to the OEM battery when new.

HP Spectre x360 Shipping took 10 days instead of the 3 to 7 as advertised. The battery seems OK but I ended up having to twist the connector around opposite of how it comes in order to have the laptop recognize the battery. Hopefully it will last. Haven't tested yet how long it will go not being plugged in.