The internal battery failed to keep a charge The internal battery failed to keep a charge longer than 30 - 45 minutes. I took my laptop in to Best Buy where I have tech support and they ran a diagnostics on my laptop and said that the internal battery failed. They gave me another company where I could purchase one since Acer doesn't carry them for my laptop and they would install it.

Good battery and price The battery was well wrapped, delivered promptly, worked perfectly, and at a good price.

So far the battery charges quickly and holds it well. So far the battery charges quickly and holds the charge for quite a while. Also, I believe that it was very helpful to suggest to eliminate static electricity. I live in a very dry climate a I'm always getting shocked by static electricity. I sprayed some static eliminator around the work area, the package and my hands prior to installation which I feel made a difference.

Battery was reliable and correct for my machine The product I got was an exact match, and two weeks in has so far worked great! The battery life has been as expected, and it's brought my computer performance back to what it was before my battery started to fail. My only complaint was the stressful shipping. They use DHL, and the battery took about 10 days to reach me with seldom updates. However, I did get it and the day of updates were accurate using USPS so overall, good experience! I recommend this place, especially because I saved a ton of money and time being able to do the replacement myself.

Works Great Website was very informative and the battery I needed was available for shipping vs. being back-ordered by the OEM. Other than getting hung up in Chicago due to snowstorm and MLK postal holiday, battery arrived on Tuesday rather than the promised Friday. Installation took longer than it should have because OEM did not have instructions for 2016 laptop. OEM recomends calibration but their software didn't work. Battery shows 100% making wife happy again.