The internal battery failed to keep a charge The internal battery failed to keep a charge longer than 30 - 45 minutes. I took my laptop in to Best Buy where I have tech support and they ran a diagnostics on my laptop and said that the internal battery failed. They gave me another company where I could purchase one since Acer doesn't carry them for my laptop and they would install it.

HP Spectre x360 Shipping took 10 days instead of the 3 to 7 as advertised. The battery seems OK but I ended up having to twist the connector around opposite of how it comes in order to have the laptop recognize the battery. Hopefully it will last. Haven't tested yet how long it will go not being plugged in.

Laptopbattery/direct on point!! Laptopbattery/direct did everything right! Twice. My wife and I were both having battery issues with our ASUS Flip laptops. First I ordered mine. Received in 4 days. Installed by local guy for $15. I went back again and reordered. Same thing. Both computers are running awesomely!! Thanks Laptopbattery/direct!

Battery was reliable and correct for my machine The product I got was an exact match, and two weeks in has so far worked great! The battery life has been as expected, and it's brought my computer performance back to what it was before my battery started to fail. My only complaint was the stressful shipping. They use DHL, and the battery took about 10 days to reach me with seldom updates. However, I did get it and the day of updates were accurate using USPS so overall, good experience! I recommend this place, especially because I saved a ton of money and time being able to do the replacement myself.

Avoid at all cost. Battery didn't even lasted for a week. The battery isn't even a geniune manufactured battery. They actually mask it up with tape to prevent themselves from being sued. I have this odd 0% bug where I can't turn off nor work on my laptop without having it being plug in. I tried every geek tricks on the web but nothing fixed. Also, my device detects random unknown trojan virus's that wasn't even there to begin with. Shipping took way to long, approximately more than 3 weeks it took for me. Not worth the money, learned my lesson.