This spare parts operation is a SCAM I ordered a replacement battery for my old SONY laptop on August 28. The Wensite advertised DHL shipping. They actually use China Post. It was supposedly shipped the following day. Based on the shipment tracking from Hong Kong it cleared US Customs in Los Angeles on September 4 and then there was nothing but "Shipment en route", Between September 10 and September 20 there were no further updates. Initially they tried to tell me the problem was with staff shotages at US Customs. After a month and inquiries I realized there was no shipment and I was being SCAMMED. I asked for a full refund but have heard nothing.

I can work off-grid again I've been receiving low battery warnings for a long while. The new one ordered Laptopbatterydirect came in about a week. Once I found a YouTube about how to open my laptop, it was an easy replacement. The new battery charged fully in about four hours, and now I can work off grid again.

So far the battery charges quickly and holds it well. So far the battery charges quickly and holds the charge for quite a while. Also, I believe that it was very helpful to suggest to eliminate static electricity. I live in a very dry climate a I'm always getting shocked by static electricity. I sprayed some static eliminator around the work area, the package and my hands prior to installation which I feel made a difference.

The internal battery failed to keep a charge The internal battery failed to keep a charge longer than 30 - 45 minutes. I took my laptop in to Best Buy where I have tech support and they ran a diagnostics on my laptop and said that the internal battery failed. They gave me another company where I could purchase one since Acer doesn't carry them for my laptop and they would install it.

Works Great Website was very informative and the battery I needed was available for shipping vs. being back-ordered by the OEM. Other than getting hung up in Chicago due to snowstorm and MLK postal holiday, battery arrived on Tuesday rather than the promised Friday. Installation took longer than it should have because OEM did not have instructions for 2016 laptop. OEM recomends calibration but their software didn't work. Battery shows 100% making wife happy again.