Made a great choice Started using them a few months ago, and nothing but good things to say! Their setup and installation was painless, and washer/dryer have worked very well. Will be recommending to others.

Frustrating, but overall fine The worst communication with this company. Very hard to reach, hard to coordinate with. The appliances that I rented (washer & dryer) operated fine for the year that I had them, but definitely were not top quality.

Really ?? Bad experience !!! I been with this company. We agree to pay monthly on 12 of monthly. Till Five months no take from my acct. i did try reach out to sup but never return my calls till two months ago and decide take out five months worth without warning me!!! Finally return my call able solve problem again remind agree MUST take out my account per monthly not miss so last month might success. Happy about this. BUT today company try take out my account today April 1st which suppose on 12 of the month. so i tried calm never return my call. what wonderful my exerence with this call. If you want see my screenshot, i will more happy to share you.

If You Like Chat...Sold Out The only way to communicate is chat but they are there unlike others. I live near Houston. They don't know the inventory until it's sold out. I was chatting over a two day period and had two requests. I needed a 2nd rinse option and a top load washer with a spindle like the premium washer in the pictures provided. For the customer, there was no way to check inventory and no way to choose any one brand. Maintenance is included but then there is a 6.99 charge for protection or the renter takes full responsibility for the machine. They deliver, setup and remove and maintenance is included so why the 6.99? Again, only having a body chatting that has no knowledge of anything doesn't help at all. I gave my name and email and was told someone would reach me ASAP. It never happened. Today, I asked again and was told Houston Texas is sold out of everything until December. What a waste of time.

Premium Appliances rental Randomly came across Premium Appliance Rentals, & I’m glad I did. They responded fast and delivered fast. I had an issue with a washer and Will replaced it with a better washer & I have no complaints. I would recommend their business to anyone who wants to rent appliances with great people.