Premium appliance rentals was… Premium appliance rentals was recommended to me by my apartment complex, and they have been by far the best company I’ve worked with for appliance rentals. The delivery couldn’t have been easier (I didn’t even have to be there!), they took care of it all, and the customer service is top-notch. Highly recommend.

It's was excellent.. It's was excellent... Great customer service... Got everything hooked up quick... Answered all the questions I had about it.... Showed me how to work everything... I really appreciate it... 🙂🙂🙂

For the last two 2 days I have been… For the last two 2 days I have been asking the company to please fix the dryer. The first repair guy who came out approx 3 weeks ago did not fix it. My daughter was given excuses and a run around when she handled it, that's why I got involved. I am a trucker off the road right now and need my clothes dryed properly. This is wednesday, May 4, and I contacted the company telephonically and via message. They said a rep would call me back by noon PST on Tuesday May 3. No phone call. Late in the afternoon I called on Tuesday and left a message and lady said someone would call me in the morning. No phone call yet. When I just typed a message, William respoded when I typed "Am I going to cancel today or get my dryer fixed?" He typed, "there is no need for threats." I am retired law enforcement with 22 years of service working in Los Angeles. I know how threaten someone if need be. These guys must all be high school dropouts. Most unprofessional company ever.

Go with Premium Appliance! In my 30+ years of dealing with customer service, never have I come across someone like William and his business. Not only is this job difficult, but exhausting. Yet William takes time and care to not destroy walls or furniture or the equipment he’s delivering. His level of service is impeccable over the phone to the delivery. The machines are clean and huge! The time is taken to make sure everything works properly and you are a happy customer. I highly recommend anyone who needs appliances to give William a call!

Genuinely good service Washer and dryer were delivered the next day after I ordered, much earlier than I expected. Everyone I talked to was nice and helpful, and the whole installation took 10-15 minutes max. I was a bit suspicious of all the great ratings, but the service was genuinely good. The machines even smell and look clean. Thank you Marco D. for the install!