My shipping issue was ultimately… My shipping issue was ultimately resolved; however, when given an initial tracking number, I found out a week later that it never actually shipped. Customer service encourages email correspondence, which is fine but when on the phone with a service representative, I do believe that there is a customer service responsibility to solve problems in real-time with a real person on the phone.

Looking forward to more pleasant customer service. Yes! I’ve been waiting for this email. Lina was super helpful! Solved my problem(which was a user error btw) quickly and super casually. Absolutely painless and awesome help from them. Was like asking a friend for tech help though text. Absolutely outstanding customer service. Keep up this kind of service and you’ll have a life long customer. Already planning out my next purchase. Thanks to Lina, I definitely will be doing business with 3D Wholesale again.

Not anymore, These guys have to be the best I ever… By below rating was true, now not so much.. I am not a happy Camper, and i think they seem to stall at their promise, at first it seems great, till you learn they sold something that is mis represented and they they take there time trying or dealing taking care of you..as they promised..Now it will take along time to get approvals to get a refund? Why? lol..whats up with that? before they told me what I wanted to hear, so that is what I left what I said in the beginning, I will be lucky to get my money back it seems, $3k!! but I will use my apple card to fight them.. These guys have to be the best I ever seen in customer service, always there to answer questions, and on the ball when it comes to your order..above and beyond..

no real support had to go on amazon and… no real support had to go on amazon and buy another adapter the ra2 pro - no one really wanted to help

Great purchase experience Great purchase experience. Fast delivery. Well packed. Didn’t use product yet, but hope it is working :)