This company is absolute garbage This company is absolute garbage. DO NOT waste your money on their "coverage". They'll ask for multiple videos and pictures but even when you point out the issue in them they'll say they don't see anything. I'm getting a refund for this garbage and getting coverage through my carrier. I hope this company goes bankrupt. Awful experience. ***Their reply is perfect. Shows how awful they are. The device wasn't damaged prior to the warranty and Gazelle refunded me for my warranty life purchase due to their mishandling***

Repair made easy I usually don't write reviews but working to get my screen fixed through Warranty Life was really easy. They gave me an initial payment that didn't fully cover the repair, but after I submitted my receipt/WO I got the additional refund in less than 30mins!

My mistake but they were great… I foolishly set my Galaxy S10+ on the floor while digging for a pan in my cupboard on Christmas Eve. A heavy stoneware item fell right on my screen blackening it. Warranty Life reimbursed me so that I could get a new screen. I am so glad I had the coverage and the process went well. Good customer service by Jonathan.

Agreement Fulfilled Excellent communication throughout the process. I received several emails instructing me on what steps I needed to take to file my claim. Don't expect your claim to be resolved overnight, but Warranty Life pays the value of your claim as outlined in your agreement. I would not hesitate to purchase another warranty from Warranty Life. The prices are very competitive and the service works.

Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.