All good till you try to cancel Tried to cancel my warranty as I changed my phone. After a few rounds of correspondence, got email confirmation that it was canceled. However, rhey kept charging the credit card and would no longer respond to emails or messages through their web site. I had to contact the credit card provider to be reimbursed.

5 STAR Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!

Great Company to Work With!! This company was phenomenal. I bought a used S9+ from a terrible company called Swappa (story for a different time) and decided to purchase the protection warranty for $50. Ended up dropping my phone at work the other day and filed a claim at about 2PM. I paid my deductible and selected my preferred fix location in the greater Indianapolis area. By 2 PM the next day my phone had been dropped off and repaired, in its entirety, and I picked it up without having to pay anything else out of pocket!!! I would HIGHLY recommend this company and their services. They were very communicative, professional, and detail oriented.

Excellent service I bought an EV rider electric scooter. I also purchased a three year extended warranty. Recently my battery went out and I contacted this warranty company. They answered my emails promptly and when I sent them a paid invoice for the new battery and a picture of the old battery they reimbursed me promptly via my PayPal account. Excellent service all the way around!

I had an easy time submitting my claim I had an easy time submitting my claim. They underpaid by 20$, but once I informed them they immediately sent it too me. Couldn't be happier to have my expensive phone fixed where I want with authorized parts and have the whole thing covered (except my deductible!) Definitely keeping this product in the future!