Great Company to Work With!! This company was phenomenal. I bought a used S9+ from a terrible company called Swappa (story for a different time) and decided to purchase the protection warranty for $50. Ended up dropping my phone at work the other day and filed a claim at about 2PM. I paid my deductible and selected my preferred fix location in the greater Indianapolis area. By 2 PM the next day my phone had been dropped off and repaired, in its entirety, and I picked it up without having to pay anything else out of pocket!!! I would HIGHLY recommend this company and their services. They were very communicative, professional, and detail oriented.

5 STAR Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!

All good till you try to cancel Tried to cancel my warranty as I changed my phone. After a few rounds of correspondence, got email confirmation that it was canceled. However, rhey kept charging the credit card and would no longer respond to emails or messages through their web site. I had to contact the credit card provider to be reimbursed.

Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.

Repair made easy I usually don't write reviews but working to get my screen fixed through Warranty Life was really easy. They gave me an initial payment that didn't fully cover the repair, but after I submitted my receipt/WO I got the additional refund in less than 30mins!