Excellent service I bought an EV rider electric scooter. I also purchased a three year extended warranty. Recently my battery went out and I contacted this warranty company. They answered my emails promptly and when I sent them a paid invoice for the new battery and a picture of the old battery they reimbursed me promptly via my PayPal account. Excellent service all the way around!

This company is absolute garbage This company is absolute garbage. DO NOT waste your money on their "coverage". They'll ask for multiple videos and pictures but even when you point out the issue in them they'll say they don't see anything. I'm getting a refund for this garbage and getting coverage through my carrier. I hope this company goes bankrupt. Awful experience. ***Their reply is perfect. Shows how awful they are. The device wasn't damaged prior to the warranty and Gazelle refunded me for my warranty life purchase due to their mishandling***

5 STAR Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!

I had an easy time submitting my claim I had an easy time submitting my claim. They underpaid by 20$, but once I informed them they immediately sent it too me. Couldn't be happier to have my expensive phone fixed where I want with authorized parts and have the whole thing covered (except my deductible!) Definitely keeping this product in the future!

WarrantyLife was easy to deal with WarrantyLife was easy to deal with. It's nice being able to go to a local store and not having to mail my phone in, especially since I live in a rural area with limited options. My only criticism is that they answer emails relatively late in the day but, besides that everything was smooth sailing.