Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.

I signed up just last month and then… I signed up just last month and then dropped my phone and cracked my screen. I reported my claim but they were closed, they responded the very next day. The process was quicker then expected (from drop to reimbursement about 2 weeks) and they were great about anwsering my emails. It would be better if they could pay the repair facility's directly so that I didn't have to pay out of pocket and wait for reimbursement, that's the only downside, they also dont pay the taxes and theres the deductible. Either way I saved a ton of money, with the cost of repairs it just makes sense to have this insurance.

Repair made easy I usually don't write reviews but working to get my screen fixed through Warranty Life was really easy. They gave me an initial payment that didn't fully cover the repair, but after I submitted my receipt/WO I got the additional refund in less than 30mins!

Cut-Rate Scam Operation, Find a More Reputable Warranty Service Purchased three warranties for three separate devices. My stepdaughter dropped her phone, cracking the screen. When we filed a claim Warrantylife advised us that of all three policies, JUST the one covering her phone wasn't "registered properly" and therefore they wouldn't cover the damage, despite five months remaining on the policy. How very convenient for them. To say nothing of how poor their communications are, forget about getting someone on the phone, there isn't one, and you're lucky to get an email response within a day. Save your money and your blood pressure and shop elsewhere.

5 STAR Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!