Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.

Quick and helpful When my phone broke and needed replacement, they were very quick and helpful in getting me a refund.

Cut-Rate Scam Operation, Find a More Reputable Warranty Service Purchased three warranties for three separate devices. My stepdaughter dropped her phone, cracking the screen. When we filed a claim Warrantylife advised us that of all three policies, JUST the one covering her phone wasn't "registered properly" and therefore they wouldn't cover the damage, despite five months remaining on the policy. How very convenient for them. To say nothing of how poor their communications are, forget about getting someone on the phone, there isn't one, and you're lucky to get an email response within a day. Save your money and your blood pressure and shop elsewhere.

My mistake but they were great… I foolishly set my Galaxy S10+ on the floor while digging for a pan in my cupboard on Christmas Eve. A heavy stoneware item fell right on my screen blackening it. Warranty Life reimbursed me so that I could get a new screen. I am so glad I had the coverage and the process went well. Good customer service by Jonathan.

I bought a 5-year full warranty for my… I bought a 5-year full warranty for my power generator. It failed in the 3rd year completely and was unrepairable. WarrantyLife took the time to research my product, and agreed with the prognosis, and paid me back for the original cost. I'm completely sold on this company. I will use them again for other products too.