Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.

I had an easy time submitting my claim I had an easy time submitting my claim. They underpaid by 20$, but once I informed them they immediately sent it too me. Couldn't be happier to have my expensive phone fixed where I want with authorized parts and have the whole thing covered (except my deductible!) Definitely keeping this product in the future!

Repair made easy I usually don't write reviews but working to get my screen fixed through Warranty Life was really easy. They gave me an initial payment that didn't fully cover the repair, but after I submitted my receipt/WO I got the additional refund in less than 30mins!

5 STAR Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!

Jay was awesome Jay was awesome! He has great customer service. He walked me through all the steps for registering my liquid screen protector. Before Jay's help I tried to figuring it out on my own with no luck. Jay pointed me to the correct app that's not listed on warranty information "asfalis". Thanks