My mistake but they were great… I foolishly set my Galaxy S10+ on the floor while digging for a pan in my cupboard on Christmas Eve. A heavy stoneware item fell right on my screen blackening it. Warranty Life reimbursed me so that I could get a new screen. I am so glad I had the coverage and the process went well. Good customer service by Jonathan.

Got some money back for broken phone After going to third party screen repair and Apple Store, eventually got recommendation to replace iPhone. Sent iPhone to Warranty Life and received "fair market value" of phone from Gazelle, minus $50 deductible. The deductible nor the amount covered not being the purchase price were not advertised when I purchased the warranty on Gazelle.

Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.

I had an easy time submitting my claim I had an easy time submitting my claim. They underpaid by 20$, but once I informed them they immediately sent it too me. Couldn't be happier to have my expensive phone fixed where I want with authorized parts and have the whole thing covered (except my deductible!) Definitely keeping this product in the future!

All good till you try to cancel Tried to cancel my warranty as I changed my phone. After a few rounds of correspondence, got email confirmation that it was canceled. However, rhey kept charging the credit card and would no longer respond to emails or messages through their web site. I had to contact the credit card provider to be reimbursed.