JIMMIE
GBAgreement Fulfilled Excellent communication throughout the process. I received several emails instructing me on what steps I needed to take to file my claim. Don't expect your claim to be resolved overnight, but Warranty Life pays the value of your claim as outlined in your agreement. I would not hesitate to purchase another warranty from Warranty Life. The prices are very competitive and the service works.
PM
GBAll good till you try to cancel Tried to cancel my warranty as I changed my phone. After a few rounds of correspondence, got email confirmation that it was canceled. However, rhey kept charging the credit card and would no longer respond to emails or messages through their web site. I had to contact the credit card provider to be reimbursed.
Deanne Barber
GBMy mistake but they were great… I foolishly set my Galaxy S10+ on the floor while digging for a pan in my cupboard on Christmas Eve. A heavy stoneware item fell right on my screen blackening it. Warranty Life reimbursed me so that I could get a new screen. I am so glad I had the coverage and the process went well. Good customer service by Jonathan.
Jason
GBThis company is absolute garbage This company is absolute garbage. DO NOT waste your money on their "coverage". They'll ask for multiple videos and pictures but even when you point out the issue in them they'll say they don't see anything. I'm getting a refund for this garbage and getting coverage through my carrier. I hope this company goes bankrupt. Awful experience. ***Their reply is perfect. Shows how awful they are. The device wasn't damaged prior to the warranty and Gazelle refunded me for my warranty life purchase due to their mishandling***
Aidan Young
GBQuick and helpful When my phone broke and needed replacement, they were very quick and helpful in getting me a refund.