This company is absolute garbage This company is absolute garbage. DO NOT waste your money on their "coverage". They'll ask for multiple videos and pictures but even when you point out the issue in them they'll say they don't see anything. I'm getting a refund for this garbage and getting coverage through my carrier. I hope this company goes bankrupt. Awful experience. ***Their reply is perfect. Shows how awful they are. The device wasn't damaged prior to the warranty and Gazelle refunded me for my warranty life purchase due to their mishandling***

WarrantyLife was easy to deal with WarrantyLife was easy to deal with. It's nice being able to go to a local store and not having to mail my phone in, especially since I live in a rural area with limited options. My only criticism is that they answer emails relatively late in the day but, besides that everything was smooth sailing.

5 STAR Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!

***ZERO STARS*** SCAMMERS STAY AWAY ***ZERO STARS*** SCAMMERS STAY AWAY - DO NOT BUY PRODUCT FROM THIS COMPANY OR A PRODUCT THAT OFFERS THEIR WARRANTY!!! This company is a total crock of crap. I purchased a KEY liquid screen protector, and it came with a 1 yr $200 GUARANTEED WARRANTY from Warranty Life. Went through and did all of the registration and tests properly and got a confirmation of warranty certificate to Jan of 2024. 7 months in, I need to file a claim, and they refuse to pay, stating they no longer offer the product that I HAVE A WARRANTY CERTIFICATE CONFRIMED FOR.

Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.