Quick and helpful When my phone broke and needed replacement, they were very quick and helpful in getting me a refund.

Agreement Fulfilled Excellent communication throughout the process. I received several emails instructing me on what steps I needed to take to file my claim. Don't expect your claim to be resolved overnight, but Warranty Life pays the value of your claim as outlined in your agreement. I would not hesitate to purchase another warranty from Warranty Life. The prices are very competitive and the service works.

Wanted me to get bids on the price… Wanted me to get bids on the price before approving. Small crack on the case. How convenient, drive around find a store they approved. When I go to a store to return something . It is tsken cate of, one stop. I could send them yhe phone but nooooo

I signed up just last month and then… I signed up just last month and then dropped my phone and cracked my screen. I reported my claim but they were closed, they responded the very next day. The process was quicker then expected (from drop to reimbursement about 2 weeks) and they were great about anwsering my emails. It would be better if they could pay the repair facility's directly so that I didn't have to pay out of pocket and wait for reimbursement, that's the only downside, they also dont pay the taxes and theres the deductible. Either way I saved a ton of money, with the cost of repairs it just makes sense to have this insurance.

This company is absolute garbage This company is absolute garbage. DO NOT waste your money on their "coverage". They'll ask for multiple videos and pictures but even when you point out the issue in them they'll say they don't see anything. I'm getting a refund for this garbage and getting coverage through my carrier. I hope this company goes bankrupt. Awful experience. ***Their reply is perfect. Shows how awful they are. The device wasn't damaged prior to the warranty and Gazelle refunded me for my warranty life purchase due to their mishandling***