I am extremely upset I am extremely upset. I got a phone call from pet paradise in Carrollton to pick up Togo because he was scared of the blow dryer. I said OK and I went to pick him up and ask what was going on. The owner pulled out his card and told me there was no information on him from his last grooming. I said okay, How is that my fault? I was not the groomer. Pet paradise is under new ownership and the owner and the groomer both came at me with attitude like I did something wrong because he had some matts. This is how they returned him to me. I immediately went to another groomer who brushed him out, used a blow dryer which he reacted like you expect a dog to react and booked him a apt. He licked her face while she brushed him He's a good dog but I hope these people didn't do something to him because the attitude and yelling at me was uncalled for.

Fully vaccinated puppy died My six month old fully vaccinated puppy went to day camp at Pet Paradise-Houston/Hobby on June 28 and July 2. He died on July 7. He was lethargic on July 6 with bloody diarrhea and vomiting and was taken immediately to Urgent Care where he was treated for his symptoms. He died within hours. I contacted this location to let them know so they could alert other customers and conduct a deep cleaning. I left a voicemail message, and no one has contacted me.

On Sacra's last visit On Sacra's last visit, I paid for services, that I feel were not done with the effort paid for. I am weary of taking her again. She goes there really scared and leaves there with relief. Pet Paradise is a quality facility with great amenities. I appreciate the boarding and daycare services you offer.

Boarding and Day Camp I have only used this location for their day camp and boarding but thus far I have had an amazing experience with both. I have a husky that is tough to keep up with and I wish I had started sending her to day camp earlier. Even just once a week has improved her behavior as she has spent all of her excess energy and is much more relaxed when home.

Awesome Service…Peace of Mind! We moved away a year ago and decided to drop our dogs off for boarding on our way to Charleston. It was so good to see familiar faces! What another great experience with Pet Paradise at Charlotte Airport. Gave a peace of mind leaving our new 8 month old puppy. Both dogs were happy with tails wagging. Thank you for years of consistent awesome service! Lucky to have you in Charlotte!