First time dog boarding and they forgot to bathe my 3 dogs It seems that my dogs fared well for their first time boarding at the Cedar Park, TX location but when I picked them up at 4PM on Monday 2/20, I was informed that the staff forgot to bathe my 3 dogs. this would be a bad thing for any boarding experience but to do this to a first-time customer is especially wrong and unexpected. Bob Perkins

My favorite kennel by far! I have never trusted a kennel more than I do Pet Paradise! We happened to check in on the live camera feed on our dog's final day at the resort and, coincidentally, he was out doing his one-on-one play time. There were 4+ staff members with him, one of them even IN the pool, loving on him and giving him their undivided attention. Seeing this made me feel so at peace knowing my dog was safe and happy.

Put my dog's health and safety in jeopardy Staff did not look after my dog's wellbeing. From them breaking my dog's head harness to giving us wrong information about check out and trying to keep them over night, all the way to double checking the phone number on file to ensure that they can reach me in case of an emergency. They had wrong information on file that could have made my dog very sick. Long story extremely short, I do not trust this staff with looking after my dogs in the slightest.

We love it here! We have been coming to Pet Paradise for about 3 years now doing both regular daycamp and boarding for our Husky, Jack. He loves it so much he never wants to come home. We have come to know so many of the sweet staff members who take great care of Jack and I but Erin in particular has gone so far out of her way to help us. She always sees our needs and helps us before we would ever think to ask and we trust her with our baby like she’s family. Thank you Erin for loving our Jack!

This place stole the internet search This place stole the internet search for 'pet paradise' a bunch of other people have businesses called 'Pet paradise' that are not even shown because of your business.We are not trying to complain but simply want people to be able to find our business without having to ask for a address or phone number. Sorry for the complaints but I needed to be honest, other than that this is a pretty good business,Sincerely,Another 'Pet paradise'Owner.