maria Suarez
GBPut my dog's health and safety in jeopardy Staff did not look after my dog's wellbeing. From them breaking my dog's head harness to giving us wrong information about check out and trying to keep them over night, all the way to double checking the phone number on file to ensure that they can reach me in case of an emergency. They had wrong information on file that could have made my dog very sick. Long story extremely short, I do not trust this staff with looking after my dogs in the slightest.
Krissy Rae Schaeffer
GBThis Hidden Paradise pet resort is abusive to the dogs that are kenneled with him … This Hidden Paradise pet resort is you're fur babies worst nightmare. This man Curtis is caught on video violently grabbing a German shepherd by his / her collar and once half way in the kennel he kicks this poor pup. He is a monster and needs to be stopped. There is a viral video on FB of him doing this. Please don't allow him to do this to you're baby. The police have been notified and some other media.
Sandtrice Wesley
GBMy pet stayed for 3 nights when I… My pet stayed for 3 nights when I picked him up he was coughing and throwing up. I called back and they had a I don't care attitude. He has kettle cough which is air borne so that means over the 200 dogs they housed will be sick too. Please don't take your pet to the location in Snellville.
Allison Anglin
GBFully vaccinated puppy died My six month old fully vaccinated puppy went to day camp at Pet Paradise-Houston/Hobby on June 28 and July 2. He died on July 7. He was lethargic on July 6 with bloody diarrhea and vomiting and was taken immediately to Urgent Care where he was treated for his symptoms. He died within hours. I contacted this location to let them know so they could alert other customers and conduct a deep cleaning. I left a voicemail message, and no one has contacted me.
Sam
GBBoarding and Day Camp I have only used this location for their day camp and boarding but thus far I have had an amazing experience with both. I have a husky that is tough to keep up with and I wish I had started sending her to day camp earlier. Even just once a week has improved her behavior as she has spent all of her excess energy and is much more relaxed when home.