Christopher Matthias
GBGabby was great Gabby was great. She took the time to understand the problem and propose reasonable and generous solutions. She was calm and knowledgeable and explained things through her troubleshooting process. I've been pretty frustrated up to this point. Gabby made me feel much better about the company. Good work, Gabby!
Jeff Stern
GBAll Companies Should be this Good! I purchased an item over 3 years ago, which became defective within the warranty period. VAPOR. Com made the return process so simple for me. They sent my replacement quickly. So, when I purchased another product recently, I wasn't sure if it was operating correctly, and called Customer Service. I was instructed to simply return it for an exchange, which I did. I quickly received the replacement without any issues. Low prices, fast delivery, and EXCELLENT Customer Service! All companies should be this good! 10 STARS!
David Hedrick
GBOld Head This is the 3rd one of these that we've purchased. One reason is the affordability and another is simplicity. From one of the old heads at 63 you don't need all the bells and whistles. Bells and whistles are just more complicating to some of the older folks. One problem and a big one to me is the replacing of the screens. Overall it has always been a hit with me. Thanks for the opportunity to speak.
Chris Wozniak
GBDelivery on time Time from purchase to delivery was very reasonable and since the product is working well, I have had no need to contact the company for any further service. The Air II has performed well and is an upgrade from the usual pipe and flames. Much less harsh!
Jillian Brangi
GBTERRIBLE customer service TERRIBLE customer service literally cannot get a response back from these people. Never buying anything from this site again.