Gabby was great Gabby was great. She took the time to understand the problem and propose reasonable and generous solutions. She was calm and knowledgeable and explained things through her troubleshooting process. I've been pretty frustrated up to this point. Gabby made me feel much better about the company. Good work, Gabby!

Old Head This is the 3rd one of these that we've purchased. One reason is the affordability and another is simplicity. From one of the old heads at 63 you don't need all the bells and whistles. Bells and whistles are just more complicating to some of the older folks. One problem and a big one to me is the replacing of the screens. Overall it has always been a hit with me. Thanks for the opportunity to speak.

Though I received my PAX 3 basic kit… Though I received my PAX 3 basic kit missing everything but the actual vape, I presume this error happened on the manufacturing end and vapor.com was not to blame. Gabby was incredibly helpful in rectifying the situation, analyzing various ways for me to most quickly receive the missing parts. By the end of our discussions she had created a fair as well as generous remedy to the situation. I appreciate this high level of customer service hugely. Well done, Gabby!

Super fast shipping on all items Super fast shipping on all items. I was actually missing part of my order and vapor.com quickly sent out the missing item after contacting them. I will definitely do business again with them.

TRSUT!!! You'll be safe buying from them. You'll be safe buying from them. The product was marked as delivered by USPS but I didn't find it anywhere, so I contacted them, and they opened an investigation into it, followed up with the USPS to get this investigation going, and in the meantime, they issued a full refund as the product was out of stock now. Very considerate, timely support team, and great customer support. I'll be buying it from them again because they've been amazing.