Greg Frasure
GBProfessional Advice and Equipment I was looking to rent a Tricaster Mini for a fundraising event that I wanted to cover with three cameras. Avalive was the only place I could find that would rent a Tricaster so I called to inquire. Bill C. indicated that, for what I was trying to do and the distances involved, the Tricaster was an unreliable option. He recommended the Blackmagic ATEM switcher and provided me with a high-quality set-up at a reasonable price. This turned out to be the right decision and the equipment came promptly and worked perfectly. I would recommend Avalive because, when I was in a tight spot and needed professional equipment quickly that would get the job done, Bill and Avalive delivered. Cheers.
LeVan
GBAVAlive has been great through multiple purchases I've made multiple purchases from Bill and AVAlive. The staff has always been great and Bill has answered my technical questions anytime I had them. Shipping has always been prompt. My last purchase was a Blackmagic Design ATEM HD2. It's been great. The new design of the HD2 is a huge +. We use this switcher for a television program. It works beautifully. Will gladly purchase again from AVAlive.
R Chadwick
GBGreat Service and Verky Helpful Want to thank you for the help you provided me yesterday in regard to my IPhoto problem. Have recovered all photos and I am busy sorting them into albums. Will soon be in market for new Apple MacPro/Intel Xeon Processor. Since I am impressed with your service and knowledge, you would be the first I would seek out.
Eric
GBTaking Low to New Limits UPDATE: The company tried to claim I'm not a customer and had my review pulled. I had to actually forward my invoices to prove it. I can't imagine how many other negative reviews they've managed to pull. Even though their ratings everywhere are pretty bad, it really doesn't begin to describe what they're actually up to. I had the exact same experience a bunch of other people on here had. The one down there that says "They're not a company for customers, they are about their profits." Man is that true. The company offered a free kit if you preordered a camera. It was a great deal so I preordered with them. They're refusing to send me the kit now, claiming they never got it when it's CLEARLY listed on their website for sale. They even still have the same camera offer up. When I talked to them they just kept telling me "it's not the same kit, it has a different number." I called the company who makes the kit and they said it's the exact same one pictured on their site. When I pointed out that it's the same, they refused to talk to me anymore. This place will nickel and dime you every chance they get. They're just not reliable or trustworthy.
surfeast
GBGreat Pricing and They Answer Phone Calls Have ordered multiple times from them and always found great pricing and good customer service. If item was back ordered or out of stock they have called me to ask about what I wanted to do. Only issue I have had is sometimes item says in stock but found out later it was back ordered. They told me they are working on the real time inventory issue