9 reviews out of thousands served ? Just wanted to clarify how untrustworthy these review services are. For example 9 reviews in 3 years hardly show what you can expect from any company especially ones that do thousands of transactions a month like this one. We do not solicit reviews from customers at checkout like 99% of the "highly rated " companies do (before a product even ships even!). We do not pay or offer incentives to customers for a review . We do not beg for a review from anyone. Bottom line these review services do not paint an accurate story of what you can expect since the complainers will always post first and 9 out of thousands served a month in 3 years hardly paint a real picture We are not perfect but we try to do what's right ! Thanks

DO NOT TRUST AVALIVE! I WAS SCAMMED FOR $3500. I ordered 2 pieces of equipment from AV Alive. The deal was the best I had seen online and i was skeptical. I called and spoke with a representative who reassured me I would be receiving the items advertised. Upon receiving my package I was given 2 inferior pieces of equipment than I had ordered. They were not the pictured items. When I called and complained they said that they accidentally had the wrong pictures up and the wrong description of the item. They then changed the pictures online and the description. I told them I would like to return the items because they were not what I ordered, what was described, or what was pictured before they modified the website. They told me they would accept the gear back but would charge me 33% of the price. DO NOT ORDER FROM HERE!

Great Buying Experience I ordered some Sanus 36" speaker stands, model number NF36-MO1. Avalive had the best price on the web. The only buying glitch was that I did not receive a confirmation e-mail, but when I inquired after a few days about the order, Rebecca immediately sent me the e-mail she said was sent earlier. No big deal, it may have been an e-mail server problem. The package came double boxed with free shipping 8 days from order. The mocho stained wood stands look great next to our dark brown leather sofa with dark wood trim.

AVAlive has been great through multiple purchases I've made multiple purchases from Bill and AVAlive. The staff has always been great and Bill has answered my technical questions anytime I had them. Shipping has always been prompt. My last purchase was a Blackmagic Design ATEM HD2. It's been great. The new design of the HD2 is a huge +. We use this switcher for a television program. It works beautifully. Will gladly purchase again from AVAlive.

Avoid Company at all Cost I ordered the product on Apr 11, 2011 and is took so long for me to actually get the product, I had to order and overnight another product from elsewhere. Also the product was drop shipped from another supplier that had the product for $400 less. I tried to return the product completly unopened and they would not budge on their "open box" restocking fee. I tried to complain and they discontinued communication. It is companies like this that give online shopping a buyer beware marketplace. By the way, I was a true customer of this company and this is a true review. Here is the product I ordered: HD Video Distribution New(Mfg. Partnum ZVPro 280) 1 ordered @ $2289.00 = $2289.00