cacelled order after 22 days of waiting 8 days after placing my order, I got an email asking whether it would be alright if my sonofiber panels shipped the following week. I said that was fine, and 19 days after placing the order, I was sent an invoice with a tracking number. When nothing arrived, I realized that the tracking number was someone elses. When I called them (22 days after order), they said it had not yet shipped, so I canceled the order. I will never buy anything from AVAlive again.

Great Pricing and They Answer Phone Calls Have ordered multiple times from them and always found great pricing and good customer service. If item was back ordered or out of stock they have called me to ask about what I wanted to do. Only issue I have had is sometimes item says in stock but found out later it was back ordered. They told me they are working on the real time inventory issue

MC Magic / Broadcasting & Multi-Cam Streaming Bill & his staff at Avalive treated us 1st class, being that we were walking in new territory we paid for the customer support package & Bill walked us through every step even after hours when he had a dinner date with family. Not only was Avalive knowledgeable & fair priced but always with a pleasant attitude. We are now up and operating happily with the Black Magic 4k 8 camera switcher & streaming with the software that Avalive also recommended , installed & trained us to use. THANK YOU

Taking Low to New Limits UPDATE: The company tried to claim I'm not a customer and had my review pulled. I had to actually forward my invoices to prove it. I can't imagine how many other negative reviews they've managed to pull. Even though their ratings everywhere are pretty bad, it really doesn't begin to describe what they're actually up to. I had the exact same experience a bunch of other people on here had. The one down there that says "They're not a company for customers, they are about their profits." Man is that true. The company offered a free kit if you preordered a camera. It was a great deal so I preordered with them. They're refusing to send me the kit now, claiming they never got it when it's CLEARLY listed on their website for sale. They even still have the same camera offer up. When I talked to them they just kept telling me "it's not the same kit, it has a different number." I called the company who makes the kit and they said it's the exact same one pictured on their site. When I pointed out that it's the same, they refused to talk to me anymore. This place will nickel and dime you every chance they get. They're just not reliable or trustworthy.

Professional Advice and Equipment I was looking to rent a Tricaster Mini for a fundraising event that I wanted to cover with three cameras. Avalive was the only place I could find that would rent a Tricaster so I called to inquire. Bill C. indicated that, for what I was trying to do and the distances involved, the Tricaster was an unreliable option. He recommended the Blackmagic ATEM switcher and provided me with a high-quality set-up at a reasonable price. This turned out to be the right decision and the equipment came promptly and worked perfectly. I would recommend Avalive because, when I was in a tight spot and needed professional equipment quickly that would get the job done, Bill and Avalive delivered. Cheers.