My new online AV shopping place Great prices, factory direct shipping. Excellent communication. I will continue to purchase products and would highly recommend them to anyone. Just FYI to anyone: I made a bulk order and all of the products that were to be delivered by UPS. Three of the products never showed. I contacted AVAlive and they immediately had new products sent out. Their customer service is top notch! Thank you! Mike

A none professional company Be prepared, the company will work with you until you make an order, then they are gone. No reply for questions, and you feel as you are dealing with a utility company, not a business company. When you finally get connected with the same customer service person you were connected before, the answer is: Sorry, we get a lot of spams e-mails per day. This is despite the e-mails sent were for sure not spams. Their replies is so unprofessional and almost like doing you a favor by replying. As I said, just like a utility company. They got their payment, and now you mean a lot less until the next bill

Great Buying Experience I ordered some Sanus 36" speaker stands, model number NF36-MO1. Avalive had the best price on the web. The only buying glitch was that I did not receive a confirmation e-mail, but when I inquired after a few days about the order, Rebecca immediately sent me the e-mail she said was sent earlier. No big deal, it may have been an e-mail server problem. The package came double boxed with free shipping 8 days from order. The mocho stained wood stands look great next to our dark brown leather sofa with dark wood trim.

All Good So Far "Have bought many items from AValive totaling thousands and outside of having to wait a few days for my trucking items due to weather I have never had anything but a good experience. If any issues arose like a damaged product that arrived once It was quickly handled and replaced, I will continue to use these guys for my Middle Atlantic AV racks and gear since their pricing is good and I can always get my rep on the phone."

9 reviews out of thousands served ? Just wanted to clarify how untrustworthy these review services are. For example 9 reviews in 3 years hardly show what you can expect from any company especially ones that do thousands of transactions a month like this one. We do not solicit reviews from customers at checkout like 99% of the "highly rated " companies do (before a product even ships even!). We do not pay or offer incentives to customers for a review . We do not beg for a review from anyone. Bottom line these review services do not paint an accurate story of what you can expect since the complainers will always post first and 9 out of thousands served a month in 3 years hardly paint a real picture We are not perfect but we try to do what's right ! Thanks