H Wilson
GBHigh Quality Rental 5 STARS- Excellent. The equipment rented from Avalive was of high quality, easy to assemble and operate. It arrived on schedule and was easy to repack and return, in a timely manner. I would recommend Avalive to other potential customers. Pete Ritch Project Director USMCVTA History Project
Zach
GBDO NOT TRUST AVALIVE! I WAS SCAMMED FOR $3500. I ordered 2 pieces of equipment from AV Alive. The deal was the best I had seen online and i was skeptical. I called and spoke with a representative who reassured me I would be receiving the items advertised. Upon receiving my package I was given 2 inferior pieces of equipment than I had ordered. They were not the pictured items. When I called and complained they said that they accidentally had the wrong pictures up and the wrong description of the item. They then changed the pictures online and the description. I told them I would like to return the items because they were not what I ordered, what was described, or what was pictured before they modified the website. They told me they would accept the gear back but would charge me 33% of the price. DO NOT ORDER FROM HERE!
MC Magic / Nastyboy Records
GBMC Magic / Broadcasting & Multi-Cam Streaming Bill & his staff at Avalive treated us 1st class, being that we were walking in new territory we paid for the customer support package & Bill walked us through every step even after hours when he had a dinner date with family. Not only was Avalive knowledgeable & fair priced but always with a pleasant attitude. We are now up and operating happily with the Black Magic 4k 8 camera switcher & streaming with the software that Avalive also recommended , installed & trained us to use. THANK YOU
M Omran
GBA none professional company Be prepared, the company will work with you until you make an order, then they are gone. No reply for questions, and you feel as you are dealing with a utility company, not a business company. When you finally get connected with the same customer service person you were connected before, the answer is: Sorry, we get a lot of spams e-mails per day. This is despite the e-mails sent were for sure not spams. Their replies is so unprofessional and almost like doing you a favor by replying. As I said, just like a utility company. They got their payment, and now you mean a lot less until the next bill
Eric
GBTaking Low to New Limits UPDATE: The company tried to claim I'm not a customer and had my review pulled. I had to actually forward my invoices to prove it. I can't imagine how many other negative reviews they've managed to pull. Even though their ratings everywhere are pretty bad, it really doesn't begin to describe what they're actually up to. I had the exact same experience a bunch of other people on here had. The one down there that says "They're not a company for customers, they are about their profits." Man is that true. The company offered a free kit if you preordered a camera. It was a great deal so I preordered with them. They're refusing to send me the kit now, claiming they never got it when it's CLEARLY listed on their website for sale. They even still have the same camera offer up. When I talked to them they just kept telling me "it's not the same kit, it has a different number." I called the company who makes the kit and they said it's the exact same one pictured on their site. When I pointed out that it's the same, they refused to talk to me anymore. This place will nickel and dime you every chance they get. They're just not reliable or trustworthy.