DO NOT TRUST AVALIVE! I WAS SCAMMED FOR $3500. I ordered 2 pieces of equipment from AV Alive. The deal was the best I had seen online and i was skeptical. I called and spoke with a representative who reassured me I would be receiving the items advertised. Upon receiving my package I was given 2 inferior pieces of equipment than I had ordered. They were not the pictured items. When I called and complained they said that they accidentally had the wrong pictures up and the wrong description of the item. They then changed the pictures online and the description. I told them I would like to return the items because they were not what I ordered, what was described, or what was pictured before they modified the website. They told me they would accept the gear back but would charge me 33% of the price. DO NOT ORDER FROM HERE!

Avoid Company at all Cost I ordered the product on Apr 11, 2011 and is took so long for me to actually get the product, I had to order and overnight another product from elsewhere. Also the product was drop shipped from another supplier that had the product for $400 less. I tried to return the product completly unopened and they would not budge on their "open box" restocking fee. I tried to complain and they discontinued communication. It is companies like this that give online shopping a buyer beware marketplace. By the way, I was a true customer of this company and this is a true review. Here is the product I ordered: HD Video Distribution New(Mfg. Partnum ZVPro 280) 1 ordered @ $2289.00 = $2289.00

All Good So Far "Have bought many items from AValive totaling thousands and outside of having to wait a few days for my trucking items due to weather I have never had anything but a good experience. If any issues arose like a damaged product that arrived once It was quickly handled and replaced, I will continue to use these guys for my Middle Atlantic AV racks and gear since their pricing is good and I can always get my rep on the phone."

Great Buying Experience I ordered some Sanus 36" speaker stands, model number NF36-MO1. Avalive had the best price on the web. The only buying glitch was that I did not receive a confirmation e-mail, but when I inquired after a few days about the order, Rebecca immediately sent me the e-mail she said was sent earlier. No big deal, it may have been an e-mail server problem. The package came double boxed with free shipping 8 days from order. The mocho stained wood stands look great next to our dark brown leather sofa with dark wood trim.

Helped me fix my project Glad I found these guys on YouTube to help me solve my Black Magic Design ATEM Switcher issues. Was very Helpful in getting me the missing pieces and walked me through the setup for my project which was due the next day. Highly recommended. Check out YouTube channel for more info. Thanks for keeping my AV Alive!