Greg Frasure
USProfessional Advice and Equipment I was looking to rent a Tricaster Mini for a fundraising event that I wanted to cover with three cameras. Avalive was the only place I could find that would rent a Tricaster so I called to inquire. Bill C. indicated that, for what I was trying to do and the distances involved, the Tricaster was an unreliable option. He recommended the Blackmagic ATEM switcher and provided me with a high-quality set-up at a reasonable price. This turned out to be the right decision and the equipment came promptly and worked perfectly. I would recommend Avalive because, when I was in a tight spot and needed professional equipment quickly that would get the job done, Bill and Avalive delivered. Cheers.
Phil L.
USHelped me fix my project Glad I found these guys on YouTube to help me solve my Black Magic Design ATEM Switcher issues. Was very Helpful in getting me the missing pieces and walked me through the setup for my project which was due the next day. Highly recommended. Check out YouTube channel for more info. Thanks for keeping my AV Alive!
D Pimps
USNo Issues on Multiple Orders Ordered Chief Mounts from these guys often and if their was ever a delivery issue they always notified me in a timely fashion. Pricing is always better than the usual places and shipping has always been free . Only wish is that sometimes the tracking get stuck in spam but that's probably a fed ex issue.
M Omran
USA none professional company Be prepared, the company will work with you until you make an order, then they are gone. No reply for questions, and you feel as you are dealing with a utility company, not a business company. When you finally get connected with the same customer service person you were connected before, the answer is: Sorry, we get a lot of spams e-mails per day. This is despite the e-mails sent were for sure not spams. Their replies is so unprofessional and almost like doing you a favor by replying. As I said, just like a utility company. They got their payment, and now you mean a lot less until the next bill
Zach
USDO NOT TRUST AVALIVE! I WAS SCAMMED FOR $3500. I ordered 2 pieces of equipment from AV Alive. The deal was the best I had seen online and i was skeptical. I called and spoke with a representative who reassured me I would be receiving the items advertised. Upon receiving my package I was given 2 inferior pieces of equipment than I had ordered. They were not the pictured items. When I called and complained they said that they accidentally had the wrong pictures up and the wrong description of the item. They then changed the pictures online and the description. I told them I would like to return the items because they were not what I ordered, what was described, or what was pictured before they modified the website. They told me they would accept the gear back but would charge me 33% of the price. DO NOT ORDER FROM HERE!