Angela
GBStill no item and someone won’t have a present to open for Christmas. I wish I would have read the reviews. I ordered my product on December 4th for a Christmas present. On the 11th they said that they were having shipping delays and would send it out as soon as possible. I checked back in with them on December 15 and they said that they would move my shipping to priority when it comes to be picked up from the warehouse. I finally message back the last two days got nothing and today they told me that they were working around the clock to see what the shipping delay is about so at this point I know it’s probably not gonna come in time for someone to open it up for Christmas. Very disappointed and will definitely not use this company again. I did receive an email. My items were never at a warehouse waiting to be picked up because they can’t send some of the items. I bought 3 different things. They said they would ship out today but I never received tracking and still showing in all updates that it hasn’t shipped.
Jackson Perotti
GBIncorrect Product Information After customer service responded they are going to give me a 75$ refund and let me keep the order so everything is all cleared up.
Julian
GBGot my order I finaly got my order a few weeks ago, it has nice packaging and the sunglasses are doing what they advertise, I have not tried them too much since there was barely any sun where I live . The missing star is due to the delay in getting my order
Sinan yıldız
SECustomer support is excellent Customer support is excellent! What ever I asked or needed, they have replied at same day.
Rosbert Pascual
QAI wanted to express my heartfelt… I wanted to express my heartfelt gratitude for the outstanding effort and support provided by the team. Their prompt response and assistance in resolving my concerns with the product were truly commendable. I highly appreciate their dedication and commitment to ensuring customer satisfaction. Their exceptional service has left a positive impact on my overall experience with the product. I am extremely satisfied with the Dusk Sunglass product, and I couldn't be happier with my purchase. It deserves a well-deserved 5-star rating for its outstanding design, exceptional comfort, and superior UV protection. Highly recommended! I acknowledge and recognize their excellent work. Once again, thank you for your support and assistance. My gratitude goes to the entire team for their exceptional efforts.