My Ampere Charging case broke into 2… My Ampere Charging case broke into 2 parts after accidental dropping . The team sent me pic on how I can fix it and it worked . The most amazing thing about the whole episode was the quick response time from Ampere support Team

Poor customer service, ignored my requests on purpose. I have been a loyal customer to Ampere for 3+ years and crowdfunded many of their products. Last year in September I bought an item on their online shop, weeks and months went by without shipping. I asked for a cancellation and reimbursement mid-March, and after them asking me twice over the course of two weeks if I was sure of my decision, and me sending 5 emails asking for cancellation, guess what, the item has shipped? What a surprise! They waited 2 weeks for the item to ship so they couldn’t cancel it anymore. I needed that money back. I am never buying from Ampere again.

Don't send product + Worst cumtomer service I've been waiting for my order for one and a half month while I'm writing this review. I've informed their customer service that I want to cancel the order and get a full refund as soon as possible and still waiting for their reply after days. There's no live chat service and also they don't send you as they advertised. I'd suggest to AVOID shopping on this website at all cost

After 3 months, the glasses wont charge at all I ordered the ampere glasses (Dusk Lite). The order was quite on time. I used the glasses and noticed, the battery life is quite abnormal. it would hardly stay charge for an hour. i wrote about it to them and they infact sent a replacement. I was quite happy with the support. However, the actual issue of battery still remains. I did not use the glasses for like 45 days coz of travelling. As soon as i came back, i kept the glasses for charging but it wont charge at all. I do not see the charging indicator light also. I would like to mention that glasses did not move from my house. Update:As i mentioned before, they have an excellent support team. They sent me a replacement and it is working fine.

Ampere Tech, This company is a scam This company is a scam, pre-order Dusk sports in March 2023 and was told they will be ready by July same year. Asked for an update and they kept postponed the dates to October, then November then Spring 2024. Today April 27 a year and a month later still no sunglasses and no refund. Becareful guys Ampere Tech is a scamm. UPDATE: Yes you are a scam, my order is #36421 placed on March 29th 2023. A pre order should be ready 4 months after i place the order and it has passed 1 year and one month. There are more people complaining. So please, do not say is not a scam, be cause it is.