Quality service They put a sale on a week after I had bought an item and still reimbursed me the difference.

Fantastic experience with Drop return Fantastic experience with Drop! The 30 day no questions asked return is pretty generous, and I waffled right up to the end. When I decided to return, it was a Saturday, but Jeanie noticed my request for RMA and got me that and a tracking label within hours. Super appreciate the amazing customer service.

Good customer service & products I recently purchased some keycaps off of Drop (MiTo M3 Noctua set). They were a bit pricy but I really liked them so I went for it. About 2 days later they arrived (fast shipping was nice) and I noticed on the website that the price went down $51. 40%! I emailed asking to get this $51 reimbursed somehow, and within a day or so they responded and told me they'd do the fair thing and reimburse me for the price difference. I greatly appreciate the good customer serivce

Phenomenal customer support that helped… Phenomenal customer support that helped me quickly, efficiently, and with friendly support agents. Will always recommend drop and Maryann was fantastic to work with.

Great customer service I've made two purchases so far from Drop, with a recent one in the past two weeks. Prior to that was a purchase in 2018. The products I've bought have lasted me a long time. My most recent purchase saw a price drop within 2 weeks of the sale date, and after sending an email, Drop refunded me the difference. That sort of customer service is rarely seen these days, and I look forward to shopping with Drop again.