Rad shop for cool stuff I have shopped with Drop for years and have enjoyed what they offer. They’re great and I will continue to grab audio/keyboard things from them. I miss the days of special edition Spyderco knives and Monk earbuds, but I still dig what they sell. My most recent order had an issue and their customer service rep, Amy, did an amazing job getting things fixed up for me. Thank you, Amy!

Good customer service & products I recently purchased some keycaps off of Drop (MiTo M3 Noctua set). They were a bit pricy but I really liked them so I went for it. About 2 days later they arrived (fast shipping was nice) and I noticed on the website that the price went down $51. 40%! I emailed asking to get this $51 reimbursed somehow, and within a day or so they responded and told me they'd do the fair thing and reimburse me for the price difference. I greatly appreciate the good customer serivce

Two years in the making I don't know if this is normal but I've been waiting over two years for my keycaps. For now their are no substantial updates, except a monthly email from support apologizing for the delay, with a notice that the items will be shipped in a months time; been like this for a years time. First time customer since October 2021 #update# Appreciate your reply. I believe you've updated the estimated shipping date to end of March.

Quality service They put a sale on a week after I had bought an item and still reimbursed me the difference.

if you are out of the US do not think to order from drop one of the most poor experience i ordered a headset in Mar 18 i paid 20$ for the shipping and they selected the worse shipping option that you can think of my order left the warehouse after 10 days of the day i ordered and after one month my order is still in the same place, I send email to customer support and they said shipping wall take 3-6 weeks today i complete 39 days and may order is still in the US in same place from Mar 30 and I don't know if I will get my order in the end if you are out of the US please don't think of ordering from drop it's really stressful experience and really not worth it you will find a better alternative that really respect their customers