Quality service They put a sale on a week after I had bought an item and still reimbursed me the difference.

I asked them to update the shipping… I asked them to update the shipping address within 10 of making the order. They refused despite the fact that UPS allows the shipper to update an address prior to delivery. -- Edit - after the package was delivered to wrong address, they sent a replacement to the correct address. It took awhile but they made it right in the end.

I have bought many things from drop and… I have bought many things from drop and have never been disappointed. Their customer service might take a little bit long to answer but they always go above and beyond to help you out.

Rad shop for cool stuff I have shopped with Drop for years and have enjoyed what they offer. They’re great and I will continue to grab audio/keyboard things from them. I miss the days of special edition Spyderco knives and Monk earbuds, but I still dig what they sell. My most recent order had an issue and their customer service rep, Amy, did an amazing job getting things fixed up for me. Thank you, Amy!

Phenomenal customer support that helped… Phenomenal customer support that helped me quickly, efficiently, and with friendly support agents. Will always recommend drop and Maryann was fantastic to work with.