Phenomenal customer support that helped… Phenomenal customer support that helped me quickly, efficiently, and with friendly support agents. Will always recommend drop and Maryann was fantastic to work with.

Great customer service I've made two purchases so far from Drop, with a recent one in the past two weeks. Prior to that was a purchase in 2018. The products I've bought have lasted me a long time. My most recent purchase saw a price drop within 2 weeks of the sale date, and after sending an email, Drop refunded me the difference. That sort of customer service is rarely seen these days, and I look forward to shopping with Drop again.

I have bought many things from drop and… I have bought many things from drop and have never been disappointed. Their customer service might take a little bit long to answer but they always go above and beyond to help you out.

Quality service They put a sale on a week after I had bought an item and still reimbursed me the difference.

I asked them to update the shipping… I asked them to update the shipping address within 10 of making the order. They refused despite the fact that UPS allows the shipper to update an address prior to delivery. -- Edit - after the package was delivered to wrong address, they sent a replacement to the correct address. It took awhile but they made it right in the end.