I have bought many things from drop and… I have bought many things from drop and have never been disappointed. Their customer service might take a little bit long to answer but they always go above and beyond to help you out.

Quality service They put a sale on a week after I had bought an item and still reimbursed me the difference.

Best Open Back Headphones on the Market This is my 3rd purchase from Drop... their Sennheiser collabs are absolutely top of the line and some of the best open back headphones on the market!! This time I bought a set on Friday, and checked on Monday and noticed the same pair went on-sale. I reached out and their excellent customer service instantly redeemed me the difference in price, no questions asked. 11/10 everytime with Drop

Phenomenal customer support that helped… Phenomenal customer support that helped me quickly, efficiently, and with friendly support agents. Will always recommend drop and Maryann was fantastic to work with.

Fantastic experience with Drop return Fantastic experience with Drop! The 30 day no questions asked return is pretty generous, and I waffled right up to the end. When I decided to return, it was a Saturday, but Jeanie noticed my request for RMA and got me that and a tracking label within hours. Super appreciate the amazing customer service.