Order not received & charged for fast delivery. Customer Serv’s not respond Order no. 573586376 Order placed on 12/Apr/2024. Goods not shipped. Order have not received . The money have taken for my account please . Respond to us please. Will spread word and will not purchase anything from this company again.

SCAM WEBSITE SCAM WEBSITE! Spent 50 quid on collagen. Never arrived. DHL reference is bogus. Emails to them bounce. The good reviews on here are fake. AVOID!! Have reported to Action Fraud etc. Thieves.

AVOID AT ALL COSTS! I’d like to rate this company as ZERO stars as they are shockingly bad! Just off the phone AGAIN begging for my refund which Hannah promised a while ago now, called again spoke to Callum, he escalated it to their finance team, it was actioned and agreed that my refund would happen, now again nothing. Spoke to a very rude, hostile guy called Joseph on their customer service number. Needs to learn basic manners when speaking to people. Again going into another week and no refund. The stress of ordering from this shambolic, unprofessional company is just not worth it! Steer very clear of them and order elsewhere. If you need a refund, good luck in getting that!! All they do is fob you off with excuses and lies. AWFUL COMPANY..

Order never arrived Placed an order on 02/02/2022, said delivery would be within 48 hours. It has been over 2 weeks and it has not been been dispatched. Asked for an update on this on two separate occasions, both times told me I’d receive an update within 48 hours, which I didn’t. Requested a refund as it was taking way too long, they said they cannot gurantee I will receive my refund? Completely unacceptable.

DO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! Would put 0 stars if I could. Ordered a product which never arrived, spent 30 minutes waiting to get through to customer service to be told computer says no on processing a refund! Terrible company, useless customer service. Don’t waste your money!!