They are what they say They are what they say, definitely not an internet scam. They are helpful and prompt, but the slightest percentage of a variance from the Customers evaluation and the offer drops, DRASTICALLY! i had an offer of $210 for a phone that was returned w/o physical blemish, in the original box, shipped it and the new offer was $51. Trustworthy, yes. Just dont get your hopes up. Brian

Transparent and fair trade in Transparent and fair trade in service. Where the payment versus the quote differed, they provided clear photos and reasons (some details I didn't notice because they're not relevant to me as a user, but understand and agree with their assessment because they were detailed). Only reason I'm not giving it 5 stars is that the quoted processing times and the actual vary...a lot. Took 13 days (9 business days) from when they received my equipment to their evaluation and confirmation of payment.

Trade in iPad Pro 12.9 Received notification that because of one tiny area on iPad which was hardly noticeable that they reduced my payout. After advising them I checked over the iPad extensively and did not see it, I requested the iPad be returned to me. Soon after that, I received notification that they would pay me the original quote since it was a very tiny area. After that, I received my payment in less than 5 days.

Disappointing Previously, I was very impressed with your team. However, lately what should be characterized as good is dropped to fair in my opinion. Additionally, when sending questions, your response times are days out, if I get one at all. I hope this improves. Right now, I'm quite disappointed.

Got paid exactly what I was told Got paid exactly what I was told. I was ripped of by another company saying my phone was heavily scratched so the could pay less especially with the new iPhone that just came out, and they paid me properly at this company.