WORST EXPERIENCE EVER WORST EXPERIENCE EVER. I was quoted a lowball offer and when I refused and requested my phone back-ALL I WAS IWAS GIVEN was "It's been returned". No tracking number, no estimated return time-NOTHING. And this was DAYS after and between responses. I keep asking them for proof, since it has been ANOTHER week and I STILL haven't received my phone back! If this continues, I WILL be taking legal action.

Great service and price! I had an iPad that was gathering dust as an expensive paperweight, and the only way I could trade it in through my cell provider was to apply the (meager) credit to another device purchase. Since I didn't need or want a new device, I began the search for alternatives. After looking at a couple of options I found Trade in my Tech and was immediately impressed by the easy process on their website. But, it was the significantly higher trade-in value that sold me on their service. I'll admit I was nervous about getting the quoted value since I haven't traded in a device before and didn't know what to expect. All of my fears were assuaged through their prompt communication that they had received my iPad, and the fast payment to my PayPal account! I would definitely use Trade in my Tech again!

They are what they say They are what they say, definitely not an internet scam. They are helpful and prompt, but the slightest percentage of a variance from the Customers evaluation and the offer drops, DRASTICALLY! i had an offer of $210 for a phone that was returned w/o physical blemish, in the original box, shipped it and the new offer was $51. Trustworthy, yes. Just dont get your hopes up. Brian

Unhappy with appraisal Didn't think Original packaging was a part of survey for value of item. Thought it was just of the equipment, that was being appraised.

Bricked iPad Pro Best price I found for a 2 year old bricked iPad Pro. Did have some issues removing it from my iCloud account so transaction took longer than expected. But overall a good experience.