Emma
GBFraudulent company Fraudulent company. I did not try the product so cannot comment but have been charges £89 for three years (just found going back through statements) although I always automatically cancel when trying a free subscription. As they refuse to give any refund, I will be taking this up with the authorities.
Zack Grimmer
GBAaptiv's Auto-Renewal Feels Like a Scam Aaptiv's Auto-Renewal Feels Like a Scam They have a $99 per year subscription and are banking on a huge chunk of their users forgetting they are signed up. They will not remind you about your upcoming subscription renewal, nor will they refund the money. If you look at their own customer service page through the app, you'll see it's littered with related complaints. Not worth the membership and extremely disappointing. Trust score is as low as I can offer.
Katherine Yawn
GBWatch your bank account after canceling!!!!! I liked their app, but their new workout programs weren't great so I found an app that was a better fit for me. I cancelled my account two months ago, to the point where I couldn't get in anymore. This morning I woke up to a nice surprise where they tried to charge me for the annual subscription. I verified that my account didn't even exist on the app anymore and contacted them. They immediately reversed the charges. My guess is that as most people don't watch their budget as close as I do, they do this and get away with every year, shadily collecting money without people stopping them. . Due to this, I would not recommend this app to anyone going forward.
Laura Faulconer
NZThe deleted a bunch of content, no refund The deleted a bunch of content, including the only reason I signed up. Their customer service department refused to issue a refund (only two months in to an annual subscription). I didn’t have the option to pay monthly... and so I should have been able to maintain functionality that I paid for with an annual lock in. It was actually great while it lasted. Shame they are more scammers than service providers.
Alex D.
GBA deceitful company A deceitful company. I was planning on enrolling in a month-to-month plan after my free trial. Unfortunately, there was a death in my family, and since I did not think of canceling my free trial and switching to the monthly plan on the day of a funeral, I was charged over $100 for a year subscription. I reached out to both Aaptiv and Apple, who say there's nothing they can do. Horrible experience. Horrible company.