Watch your bank account after canceling!!!!! I liked their app, but their new workout programs weren't great so I found an app that was a better fit for me. I cancelled my account two months ago, to the point where I couldn't get in anymore. This morning I woke up to a nice surprise where they tried to charge me for the annual subscription. I verified that my account didn't even exist on the app anymore and contacted them. They immediately reversed the charges. My guess is that as most people don't watch their budget as close as I do, they do this and get away with every year, shadily collecting money without people stopping them. . Due to this, I would not recommend this app to anyone going forward.

Aaptiv's Auto-Renewal Feels Like a Scam Aaptiv's Auto-Renewal Feels Like a Scam They have a $99 per year subscription and are banking on a huge chunk of their users forgetting they are signed up. They will not remind you about your upcoming subscription renewal, nor will they refund the money. If you look at their own customer service page through the app, you'll see it's littered with related complaints. Not worth the membership and extremely disappointing. Trust score is as low as I can offer.

Free trial is not free I had read the reviews about customers having troube getting a refund after a free trial but decided to try it anyways - well the reviews were right. I had it for 4 days and decided to not sign up but am being charged for a year. So far the customer service is still telling me that they will charge me. Very very disappointed.

Do yourself a favor and stay away from… Do yourself a favor and stay away from this company! Looks like I am just one of many who were charged $99 for yearly subscription with absolutely NO forewarning or chance to cancel subscription. I haven't used this app once since I downloaded it last year, so it hasn't been on my mind until I saw the charge on my bank account. I went back through my emails to see if I had missed one letting me know it was going to auto-renew, and....nothing! So instead of providing good customer service and being accommodating to their clients, and refunding when they are asked, they just rip you off and don't care.

Playlists could be more modern or could… Playlists could be more modern or could show a song list so you could avoid a workout instead of experiencing that disappointment or de-motivation in the middle of a run. Would love to be able to see which workouts I have rated low so I can avoid choosing them again or maybe avoid a trainer whose style doesn’t work for me. Would love to see more workouts from Caeser, Ben and John - they are so positive and make workouts great!! Can we include calories and miles for walking or active meditations? It would be nice to track those in the app instead of having to track it elsewhere.