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Trustify360 - Default Title

Charlotte's Web

700 Tech Court, 80027, Louisville, United States

http://www.charlottesweb.com

Visit this site

2.15

Based on 20 Reviews

25.00%

5.00%

0.00%

70.00%

About Charlotte's Web

Charlotte's Web Inc., a Certified B Corporation headquartered in Louisville, CO, is the market leader in innovative hemp extract wellness products. Charlotte's Web whole-plant CBD extracts come in full-spectrum and broad-spectrum (THC-free) options, including the world's only broad-spectrum CBD certified NSF for Sport®, which is the official CBD of Major League Baseball©. Founded by the seven Stanley Brothers, ignited the CBD industry when they came to global prominence with the coverage of a young girl's astounding reaction to their hemp extract. Their advocacy changed laws, public perception, and research around the vast health potential of plant-based solutions. The Stanleys built their business with the mission to bring safe, botanical options to health seekers worldwide. Charlotte's Web branded premium quality products start with proprietary hemp genetics that are American farm-grown using organic and regenerative cultivation practices. The Company's hemp extracts have naturally occurring botanical compounds including cannabidiol ("CBD"), CBC, CBG, terpenes, flavonoids, and other beneficial compounds. The Company's CW Labs R&D division advances hemp science at a center of excellence in Louisville, Colorado. Charlotte's Web product categories include CBD oil tinctures (liquid products) CBD gummies (sleep, stress, exercise recovery), CBD capsules, CBD topical creams and lotions, as well as CBD pet products for dogs. Through its vertically integrated business model, Charlotte's Web maintains stringent control over product quality and consistency with 20+ product lot testing for quality assurance. Charlotte's Web products are distributed to more than 15,000 retailer locations, over 8,000 health care practitioners, and online through the Company's website at www.charlottesweb.com.

Contact Info

http://www.charlottesweb.com
700 Tech Court, 80027, Louisville, United States
[email protected]

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Placed order 12/29/22 at 4:35pm using… Placed order 12/29/22 at 4:35pm using reward points. Points were not applied to order. Sent email 12/29/22 at 4:39pm requesting they check this out for me. Received ticket C-00528720. They sent order anyway and never responded to the 12/29/22 ticket. Tried to call today - both phone numbers go to fast busy signal. There is no customer service at this company.

ZERO customer service! I purchased a 90 count bottle of their CBD calm gummies. These things gave me a headache, and a weird feeling. I emailed them the next day asking for a refund — 2 weeks later, still no response. It’s been approximately 3 weeks now, and I send them emails almost every day — still ZERO response. Avoid this company like the plague! Horrible product, and ZERO customer service!

Excellent products and service We had an issue with an order arriving a bit later than we had expected. We live in Miami, and it is very hot this time of year. The folks at Charlotte’s Web communicated cell with us and we are very happy with the products and service we have received. Thank you!

A very frustrating company to work… A very frustrating company to work with, I ordered my CBD products and followed their shipping. To my horror, they shipped thru UPS innovation, which ends up in the hands of USPS. Now my $100 dollar order is lost in their incapable hands. My email request for assistance has fallen on deft ears. I have accepted the loss because their is no human contact to talk to. Don’t waist your money, their are better options like Royal CBD!

Worst customer service Worst customer service. I was switching over from another company because their product quality was questionable. Lo and behold, CW is 10 times worse. No updates, no order, no response to emails. Supposedly there is "live chat" which is actually a bot. I am getting ready to dispute my purchase with the credit card company and move on. If you "need" this product find another company for your own peace of mind.

Charlotte's Web

http://www.charlottesweb.com

About Charlotte's Web

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