Works WONDERS for mans best friend My miniature schnauzer is almost 13 years old. She started showing hip joint pain, it was quite sudden and quite extreme. After lying down for any length of time, she would have a severe limp and sometimes even have her legs go out from under her for a few minuets. I purchased her a thick memory foam dog mattress which seems to have helped a bit, but I knew she needed more. She couldn't even jump onto the couch anymore. I was a vet tech for 20 years and knew she needed supplements. I came across the hip and joint chews for dogs and it has worked wonders. I noticed a small difference after the second day, but now, two and a half weeks later, it is like a miracle. Yes, she still has some stiffness and pain, but not enough to slow her down. Charlotte's Web products work! I ordered the chews and received them within a week in excellent condition. I can't say enough about Charlotte's Web!!

Wait forever to get your product with no help to find it It is 2 weeks and have not received the cbd pain product I needed desperately when I ordered it. They don't answer the phone and tracking with them is no better than doing it on my own. Their communication sucks, and customer service email said it would take up to 4 days to respond. This is some of the worst customer service I have ever experienced!

There is NO customer service at… There is NO customer service at Charlotte's Web. Zero for emails. Zero for phone contact. Their 30 guarantee is a fraud as there is NO feedback or interaction with the company. It becomes irrelevant whether the products are good or not when management is only in it for the money you spend.

Possibly the worst customer service… Possibly the worst customer service experience ever. I ordered on October 23, 2020 the order never came. I called on November 4 and used call back option. Tried again a week later, nothing. I tried emails, and chats through December and January. I got a nonchalant call back on January 25. They are shipping a replacement but did nothing to address the 3 month wait time. "Oh yeah, we're just catching up on our calls. So sorry."

First rate product. Excellent service. This company helped me select the right product for my needs. They ship very quickly, especially considering the Covid-19 impact on the USPS. Their product called: “Hemp Extract-Infused Gummies for SLEEP” actually works like a charm! I got the raspberry flavor and it tastes like a gummie candy. Each serving has 10mg. Plant-Based Cannabinoids per serving that naturally relaxes; sleep comes easily. I can count on being sound asleep within 10minutes of chewing a serving. Best yet, this is a vegan product! I’ve ordered twice from them and each shipment came in tact and in a timely manner.