Gail Hoffman
GBWait forever to get your product with no help to find it It is 2 weeks and have not received the cbd pain product I needed desperately when I ordered it. They don't answer the phone and tracking with them is no better than doing it on my own. Their communication sucks, and customer service email said it would take up to 4 days to respond. This is some of the worst customer service I have ever experienced!
Theo Karantsalis
GBExcellent products and service We had an issue with an order arriving a bit later than we had expected. We live in Miami, and it is very hot this time of year. The folks at Charlotte’s Web communicated cell with us and we are very happy with the products and service we have received. Thank you!
Kathy Thomas
GBWorks WONDERS for mans best friend My miniature schnauzer is almost 13 years old. She started showing hip joint pain, it was quite sudden and quite extreme. After lying down for any length of time, she would have a severe limp and sometimes even have her legs go out from under her for a few minuets. I purchased her a thick memory foam dog mattress which seems to have helped a bit, but I knew she needed more. She couldn't even jump onto the couch anymore. I was a vet tech for 20 years and knew she needed supplements. I came across the hip and joint chews for dogs and it has worked wonders. I noticed a small difference after the second day, but now, two and a half weeks later, it is like a miracle. Yes, she still has some stiffness and pain, but not enough to slow her down. Charlotte's Web products work! I ordered the chews and received them within a week in excellent condition. I can't say enough about Charlotte's Web!!
SEGAL/PETER CRAIG
GBThere is NO customer service at… There is NO customer service at Charlotte's Web. Zero for emails. Zero for phone contact. Their 30 guarantee is a fraud as there is NO feedback or interaction with the company. It becomes irrelevant whether the products are good or not when management is only in it for the money you spend.
Wolfy King
GBMost trustworthy vendor of CBD oil I have bought their CBD oil, 60 mg/ml, and have found the product useful to control my anxiety at night and to help me get back to sleep. If you order from them, pay the extra for 2nd day air as their ground service via USPS takes about 3 weeks. Do to Covid, their customer service is not good but they will call you back if you leave them your number. CW did pioneer the use of CBD oil so you can trust them.